Schedule Manager

Summary

Join Skillsoft as a Schedule Manager and play a key role in optimizing course scheduling, maximizing revenue, and minimizing costs. Collaborate with the Lead Schedule Manager to align schedules with company plans and operational KPIs. Ensure sound commercial principles are applied to all events, maintain maximum profitability, and adhere to operational processes. Responsibilities include managing trainer utilization, negotiating external trainer rates, and responding to sales inquiries. The ideal candidate possesses strong organizational and communication skills, experience in schedule processing, and fluency in French.

Requirements

• Schedule processing, organisational skills, data analysis, Training administration and the use of Office packages
• Fluency in written and verbal French

Responsibilities

• Work with the Lead Schedule Manager and ensure that Global Knowledge’s schedule aligns with the company plans
• Ensure sounds commercial principles are applied to all events and schedules
• Ensure that trainer utilisation is in line with or exceeds company targets
• Ensure that external trainer day rates are in line with or are below company target
• Maintain the schedule and ensure maximum profitability of events
• Follow operational process and procedure, allowing GK to efficiently manage low fill events, maximise opportunities and maintain efficiencies
• Maintain sales responsiveness in line with SLA’s and respond/assist with all Sales enquiries
• Implement the training schedules in line with AOP
• Display the GK Can-do attitude
• Assist in such additional duties as may be required

Preferred Qualifications

• Significant experience in a similar role
• Excellent communication and presentation skills
• Ability to take responsibility and be decisive
• Ability to work within a team
• Effective planning and organisational skills
• Ability to work under pressure and to deadlines
• Commitment to keep up-to-date with IT trends and developments
• Ability to work within budgets