Scientific Solutions Consultant

Summary

Join Cradle as a Scientific Solution Consultant and become the primary scientific/technical lead, showcasing our platform's capabilities to key scientists and executives. Partner with Account Executives to navigate the entire sales process, staying updated on Cradle's advancements and providing valuable feedback. You will own customer discovery, understand their workflows, and deliver impactful presentations. Manage customer inquiries, attend industry conferences, and contribute to our product roadmap. This role requires a scientific degree, relevant experience, and strong communication skills. Cradle offers a competitive salary, equity stake, and a wide range of benefits.

Requirements

• Scientific academic degree (MS, PhD) in biology or biochemistry. Eg. structural or molecular biology, bioinformatics, pharmaceutical sciences, biochemical engineering, or other
• Minimum 2 years of professional experience (post-degree), preferably in a solution consultant type role, and/or in related customer facing roles
• Ability to quickly understand various wet lab experimental workflows relevant to design of enzymes and therapeutic proteins
• Able and willing to travel 20-40%. Includes international travel (passport required)

Responsibilities

• Own and manage scientific and technical ‘discovery’ to understand the customer’s current landscape, uncover and identify customer projects, capabilities and challenges
• Listen intently to customers’ protein engineering workflows and ask the right questions to understand how Cradle can best support their research objectives
• Develop impactful presentations and deliver amazing demonstrations of Cradle’s offerings that address customer’s challenges, and differentiate Cradle from the competition
• Manage customer questions and objections professionally and with insight and establish both credibility and trust in you and in Cradle with the customer
• Attend industry relevant conferences and represent cradle to scientific and technical audiences
• Bring your insights from the field back to our product teams and inform and influence our product roadmap for market success
• Provide internal leadership by developing best-in-class solutions, assets and content to help our customers, help your team and enable others to learn from your experience and expertise
• Mentor and partner with other SSCs to build their success and raise the bar
• Embrace and represent Cradle’s mission and values

Preferred Qualifications

• Experience with scientific/informatics software (LIMS, ELN, etc.) or other technical solutions sold/delivered into research and discovery functions
• Hands-on experience with designing and executing a variety of (high throughput) wet lab experimental workflows
• Experience with computational protein design (either as a grad student or professional), potentially involving use of AI/ML techniques
• Excitement to bring your strong foundation in life sciences R&D, familiarity with research scientists' and computational biologists’ experience and tools they use, and excellent communication skills to translate Cradle's platform capabilities into value gains for scientists and research organizations

Benefits

• Competitive salary
• Meaningful equity stake in the company
• Wide range of benefits from health and wellbeing, financial, to training and career progression opportunities