LivePerson is hiring a
SecOps Engineer I

Summary

The SecOps Engineer I will be responsible for architecting, engineering, implementing, monitoring, and documenting security measures for LivePerson's computer systems and networks. They will work with teams to identify security issues in cloud systems, prepare standard operating procedures, configure and troubleshoot security infrastructure devices, and be an escalation point for Security Analysts. The ideal candidate has hands-on experience with multi-cloud service environments, networking technologies, and various operating systems. LivePerson offers health benefits, time away, development opportunities, and is an equal opportunity employer.

Requirements

• Hands-on experience with multi-cloud service environments
• Hands-on experience with Networking, Elastic, OKTA, IDM, AD, JAMF and Windows, Linux, MacOS Operating systems
• Ability to operate in a 24x7 operational environment (working in shifts) - Including weekends and holidays
• Experience responding to security incidents and log analysis
• At least 3 years experience in IT / System teams in a SAAS /Cloud company
• Experience establishing procedures, reports, Service level agreements and escalations

Responsibilities

• Architect, engineer, implement, monitor and document security measures - Protecting LivePerson computer systems, networks and information
• Identify and define system security requirements that are inline with industry and compliance standards
• Design computer security architecture and develop detailed cyber security controls both on-premise and in multiple cloud tenants
• Work with teams to identify security issues in cloud systems
• Prepare and document standard operating procedures and protocols
• Configure and troubleshoot security infrastructure devices
• Develop technical solutions to help reduce security vulnerabilities and automate repeatable tasks
• Be an escalation point and technical subject matter expert for Security Analysts and any third-party security providers
• Be responsible for all areas involving IT and operations infrastructure to ensure performance and data confidentiality, integrity and availability
• Document, monitor and report on different security related processes to ensure system and data integrity, security and availability

Preferred Qualifications

• Knowledge of Python / Go (big advantage)
• Valid CompTia CySA+ Certificate

Benefits

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources