Security Analyst

Summary

Join Acrisure Cyber Services & Homefield IT, a rapidly growing global insurance broker, as a Security Analyst. You will play a crucial role in responding to security alerts and incidents, conducting investigations, and collaborating with teams to resolve issues. This position requires a Bachelor's degree in a related field or equivalent experience, along with expertise in IT infrastructure and security technologies. Strong communication and problem-solving skills are essential. The ideal candidate will be able to work independently and collaboratively, demonstrating a commitment to teamwork and accuracy. This is an exciting opportunity to contribute to the success of a dynamic and growing company.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent work experience
• Thorough understanding of IT infrastructure technologies, including hardware, software, networking, and cloud services
• Demonstrated expertise in how various platforms and technologies integrate to create comprehensive solutions
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their business needs
• Ability to understand, interpret, and apply common security standards and frameworks such as NIST, 800-53, CIS, SOX, and ISO-27001
• Experience with security technologies including, SentinelOne, Abnormal Security, Microsoft, Rapid7 IDR, Rapid7 IVM, Wizer, KnowBe4, etc
• Solid understanding of major operating systems (Windows, Mac, Linux)
• Experience with IT infrastructure, networking, and software solutions

Responsibilities

• Respond to security alerts and incidents in client environments relating to Email, Cloud and Endpoint Security
• Conduct investigations of security incidents and anomalies to determine the scope, impact, and root causes
• Collaborate with the Security Operations team to assess the urgency of each alert, as necessary
• Perform incident response activities, including containment, eradication, and recovery, to minimize the impact of security incidents
• Document all actions taken during incident response process for future analysis and improvement
• Coordinate with clients during the incident response process, keeping them informed about the progress and involving them in decision-making
• Serve as a point of contact for client support requests related to security incidents, platform usage and break/fix issues, promptly addressing and resolving technical issues or escalating them to the appropriate teams
• Collaborate with internal teams, including sales, operations, and support to resolve customer issues, feature requests, and improvement opportunities
• Stay up to date with industry trends, emerging technologies, and competitive offerings to provide valuable insights to the sales team

Preferred Qualifications

• Able to work independently and enjoy a high degree of interaction with team members and clients
• Knowledge of cybersecurity principles, best practices, and tools
• Proven problem-solving skills and the ability to think creatively in a fast-paced environment
• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• Demonstrates excellent time management and prioritization skills
• Attention to detail and commitment to a high level of accuracy
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information