Security Solutions Engineer

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New Era Technology

๐Ÿ“Remote - Worldwide

Job highlights

Summary

Join New Era Technology, a global technology solutions provider with 4,500+ employees, and contribute to our mission of securely connecting people, places, and information. Work alongside industry-certified experts in a team-oriented culture that prioritizes personal and professional development. As a Security Solutions Engineer, you will analyze security project specifications, develop cost estimates, and provide technical expertise to customers. Enjoy competitive benefits, including full medical, dental, vision, 401k match, and 28 PTO days. New Era offers a growth-oriented environment with continuous training and certifications. We are committed to providing exceptional customer service and fostering a positive work environment.

Requirements

  • 2+ years of pre-sales, customer facing, engineering experience
  • 5 yearsโ€™ experience in design and estimating Video Surveillance, Access Control and Intrusion Detection systems
  • Experience in the industry or related experience working with large-scale projects or national deployments
  • Intermediate to Advanced Excel skills including formatting and formula creation
  • Working knowledge of IP Networking and Infrastructure Cabling
  • Must have self-discipline as well as a dedicated workspace free from distraction
  • Understanding of structured cabling and standards including best practices thereof
  • Intermediate to advanced level of experience using Microsoft Excel
  • Experience with one or more of the following: Hanwha, Axis, Genetic, Brivo, Eagle Eye, March Networks, DMP, Open Path, AVA and Avigilon, and/or structured cabling

Responsibilities

  • Analyze security project specifications
  • Drive customer SOW, discussions, and other documentation to prepare time, cost and labor estimates for national multi-site deployments, single site buildouts and maintenance programs
  • Provide the best possible solution that fits the customer needs and be the product expert for all technical questions
  • Engage with the sales team as the product expert and as an integral part of the sales process
  • Fluidly discuss IP and Analog Video, Access Card and Security Management, control and storage systems and services with the sales team and customers who have a wide range of knowledge and experience
  • Develop and engineer assigned customerโ€™s scopes of work by coordinating with Sales
  • Create comprehensive scopes of work that clearly illustrate the proposed project with the customer and installer being the target audience
  • Assist with internal and external meetings and participate in the respective project kick-off meetings for assigned work
  • Review data to determine material and labor requirements for assigned projects; often related to but not limited to Video, Access card and Security services
  • Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates
  • Consult with assigned internal customers, vendors, sales or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects
  • Assist Operations personnel with understanding agreements and bid figures for assigned projects
  • Act as the subject matter expert in a technical capacity for assigned projects
  • Own and manage assigned customer accounts understanding customer-specific expectations
  • Manage multiple tasks related to assigned customer with a sense of urgency and in a timely manner with accuracy

Preferred Qualifications

Certifications in Hanwha, Axis, Genetec, Brivo, Eagle Eye, March Networks, DMP, Open Path, Ava and Avigilon

Benefits

  • Medical
  • Dental
  • Vision
  • 401K match
  • 28 PTO Days including company holidays

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