Senior Account Coordinator

Summary

Join Community Boost, a leading digital marketing agency for nonprofits, as a Senior Account Coordinator! In this pivotal role, you will support partner organizations, enhance team capabilities, and act as a key liaison between various teams and clients. You will manage projects, ensure efficient communication, and mentor junior team members. This junior-level role offers growth opportunities into an Account Manager position. The ideal candidate possesses strong project management and communication skills, digital marketing acumen, and relevant experience. Community Boost offers a remote-first culture, unlimited PTO, and a comprehensive benefits package.

Requirements

• 1-2 years of relevant digital marketing and/or project management experience preferably in a marketing agency
• Experience at an advertising, marketing or communications agency
• Bachelor's degree in Communications, Marketing, Advertising, Public Relations, or a related field
• Strong project management and communication skills
• Ability to forge relationships with cross-discipline internal teams and build rapport with clients
• Digital marketing acumen
• Strong experience in Google Ads, Meta Ads, Conversion Design, Google Analytics and an overarching comprehension of Nonprofit Fundraising
• Experience in Paid Search, Youtube, Display, SEO & Email marketing

Responsibilities

• Impactfully supports as an Account Coordinator on 20-30+ client accounts
• Confidently empowers the Pod with various administrative tasks, deck preparation, and reporting needs, and takes lead on new partner onboarding and offboarding
• Supports growing customer base by ensuring client tasks, project and delivery needs are met for our highest impact, highest revenue partners - guiding team coordination across multiple channels
• Successfully utilizes internal systems and processes to efficiently meet deadlines
• Proven track record ensuring Asana (our project management software) is effectively and consistently utilized for task management
• Serves as the primary point of communication for Specialists prior to an Account Manager’s involvement as it relates to ad copy deliverables, optimization recommendations, and task execution
• Steps in as the primary support system and client liaison when an Account Manager is out of office to ensure project timelines and campaign performance stay on track
• Proven track record in successfully managing low-touch, single to double channel clients as the primary point of contact
• Supports the mentorship and development of Account Coordinators through shadow sessions, 1:1s and informal communication
• Serves as the primary A for higher volume select single to double channel partner accounts, per supervisor discretion

Benefits

• Starting pay range: $24-28/hr depending on experience
• Remote first culture - freedom to work from anywhere
• Unlimited PTO - talk about work/life balance
• Macbook - latest tech so you are equipped
• Tax-free remote work from home stipend for FTE’s - help with expenses
• Of course the usual FTE package - health, dental, vision, life insurance; STD/LTD, 401K