Account Coordinator, Digital Marketing

Summary

Join Community Boost, a leading digital marketing agency for nonprofits, as an Account Coordinator! This foundational support role empowers the success of partner organizations by acting as a liaison between account managers and digital specialists. You'll assist with project management, reporting, and client communication, strengthening your understanding of digital marketing and client management. This entry-level position offers growth opportunities into an Account Manager role. We offer a remote-first culture, unlimited PTO, and a comprehensive benefits package including health, dental, vision, life insurance, and 401k.

Requirements

• 0-2 years of relevant digital marketing and/or project management experience preferably in a marketing agency
• Bachelor's degree in Communications, Marketing, Advertising, Public Relations, or a related field
• Strong project management and communication skills
• Ability to forge relationships with cross-discipline internal teams and build rapport with clients
• Digital marketing acumen
• Experience in Google Ads, Meta Ads, Conversion Design, Google Analytics and an overarching comprehension of Nonprofit Fundraising

Responsibilities

• Support the Client Service team with various administrative tasks such as new partner onboarding and offboarding, deck preparation, and reporting needs
• Support growing customer base by ensuring client tasks, projects and deadlines are met to empower trusted partnerships and successful campaign results
• Ensure Asana (our project management software) is utilized effectively and consistently for task management; serve as the communication glue between Account Managers and Specialists
• Utilize internal systems and processes to efficiently meet deadlines
• Take the primary internal support lead when an Account Manager is out of office, and loop in the relevant senior team for client communications and troubleshooting as needed
• Co-assist with other Account Managers per supervisor discretion to provide exposure and practice with real-time client communications and data analysis
• Serve as the primary point of contact for select single to double channel partner accounts, per supervisor discretion
• Assist the Account Managers on various client related tasks and needs, including but not limited to: project/task management, internal organization, weekly account checks, reporting, meeting preparation and follow-up

Preferred Qualifications

Experience in a marketing agency

Benefits

• Starting pay range: $23.50-27/hr depending on experience
• Remote first culture - freedom to work from anywhere
• Unlimited PTO - talk about work/life balance
• Macbook - latest tech so you are equipped
• Tax-free remote stipend for FTE’s - help with expenses
• Health, dental, vision, life insurance; STD/LTD, 401K