Senior Account Manager

Summary

Join BlueConic, a high-growth SaaS martech company, as a Senior Account Manager! Based remotely in the United Kingdom, you will cultivate strong relationships with key enterprise clients, driving account expansion and exceeding growth targets. You will collaborate with cross-functional teams, leveraging data-driven insights to deliver exceptional customer value. This role demands proven success in enterprise B2B SaaS account management, strong relationship-building skills, and expertise in relevant technologies. BlueConic offers a remote-first, globally diverse work environment with opportunities for career advancement and the chance to impact major brands.

Requirements

• A proven track record of carrying a quota and achieving success in account management, particularly within enterprise B2B software, SaaS, or marketing technology
• Strong relationship-building skills with the ability to cultivate trust and influence at multiple levels within an organization
• A consultative selling approach, using data-driven insights to uncover opportunities, solve customer challenges, and create tailored solutions
• Experience driving pipeline growth, including generating new contacts, scheduling high-impact meetings, and navigating multi-level decision-making structures within complex accounts
• Expertise in customer data platforms, personalization/tag management, campaign management, or similar web-based technologies
• A growth-oriented mindset, with the ability to balance strategic thinking and tactical execution
• Exceptional communication and negotiation skills, with a problem-solving attitude and the ability to deftly manage priorities, escalations, and expectations
• Experience in collaborating with cross-functional teams to deliver on customer success and growth objectives

Responsibilities

• Serve as the primary commercial point of contact and internal advocate for your accounts, building deep, multithreaded relationships across stakeholders and decision-makers
• Proactively drive expansion opportunities within existing accounts by identifying whitespace, uncovering new use cases, and leveraging existing customer success stories to book new meetings
• Collaborate with Sales, Customer Success, and other internal teams to develop and execute tailored account growth strategies aligned with the Expand playbook
• Regularly analyze account health, pipeline, and whitespace opportunities to ensure consistent progress toward quarterly expansion goals
• Manage your book of business with a focus on both gross churn and expansion targets, accurately forecasting and reporting to management
• Deliver measurable impact to customers by uncovering their core jobs to be done and demonstrating how BlueConic’s solutions address their key business needs

Benefits

• Help build & support the best martech product ever, period
• Take advantage of great opportunities for career advancement
• Empower big name brands to achieve their marketing goals
• Be a part of a growing, remote-first team with employees based in the Netherlands, the United States, the United Kingdom, Canada, and beyond
• Thrive in a multi-cultural environment with a values-driven work culture that has been thoughtfully crafted to enable growth and foster inclusion from the very beginning