Senior Administrative Assistant

Summary

Join Twilio as a Sr. Administrative Assistant to provide comprehensive administrative support across various business units. This role involves covering for other Administrative Business Partners during absences, proactively managing executive calendars, and juggling multiple tasks with competing deadlines. You will manage domestic and international travel arrangements, process expense reports, organize events, and track key deliverables. The position requires strong organizational skills, attention to detail, and excellent communication skills. This remote role is based in Canada (Ontario, Alberta, or British Columbia) and involves approximately 15% travel. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 3+ years’ experience supporting executives with the ability to make good decisions in a fast-paced environment with changing priorities
• Superior attention to detail and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills
• Ability to coordinate heavy calendar management, connect the dots between meetings and make proactive decisions to ensure executives are prepared
• Experience planning virtual, in person or hybrid off-sites and team-building events

Responsibilities

• Provide executive coverage as needed, which will include handover meetings at the start and end of each assignment
• Manage domestic and international travel and process expense reports on behalf of your executives; organize special events, team activities and successful meetings through participant and material coordination and execute specific tasks on short term projects
• Track and help assist with the completion of key deliverables and follow up on outstanding items
• Partner with your execs to understand their priorities in order to effectively address meeting requests and manage complex calendars

Preferred Qualifications

• Proficiency with Zoom video conferencing with ability to draft presentations, meeting minutes/actions, and coordinate oral and written communication for executives; proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs and sheets
• The ability to be a team player while working cross functionally with stakeholders across all levels and different business units
• Experience working at a High Tech company is strongly preferred

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program