Senior Advisory Solution Consultant

Summary

Join ServiceNow as a Specialist Solution Consultant, a technical and business consultant role focused on developing and presenting solutions to clients within assigned territories. You will support product sales, lead discovery workshops, build client relationships, and guide strategic programs in top accounts. This role requires collaboration with various teams, including product management and sales, and involves staying current on competitive analysis and market trends. The position requires significant experience in pre-sales solution consulting or sales engineering within enterprise applications, along with specific industry experience and proficiency with ServiceNow or similar platforms. Travel is required.

Requirements

• 10+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
• Travel, as necessary

Responsibilities

• Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
• Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Preferred Qualifications

• Industry experience in Manufacturing, Technology, or Telco
• Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services