Senior Analyst, Design & Delivery

Summary

Join Dun & Bradstreet as a Sales Enablement Design and Delivery Senior Analyst, where you will be responsible for creating and developing training curriculum for sales and customer support teams. You will collaborate with the enablement team, business partners, and sales management to ensure effective and efficient training programs. This role requires a strong background in adult learning, sales training, and developing sales associates and trainers.

Requirements

• Bachelor's Degree
• 5 to 8 years of relevant experience
• Background in sales, project management for design and content creation
• Excellent organizational and interpersonal skills as well as a proven track record in supporting sales enablement
• Strong interpersonal skills and the ability to engage and influence stakeholders
• MEDDICC content creator experience
• Must have a strong grasp of MEDDICC as this is a critical component of our GTM
• Proficient in High Spot, Articulate, Canva and Course Enrollment Management Tools (preferably Workday)
• Proficient in MS Excel and other data-related tools to gather results

Responsibilities

• Collaborate with sales leadership, business partners and enablement team to design and implement sales enablement programs that align with business objectives
• Coordinate sales training sessions for internal sales team members, sales leaders, as well as customer success
• This will include (but is not limited to) new hire, continuing education, certifications and developing both classroom, on-demand training courses, and curriculum
• Partner with and support across the enablement team in capturing sales best practices, providing guidance as needed for classroom delivery options and ideas, as well as providing feedback to improving course/webinars and/or creating new content
• Ability to build courses within Workday and Sales Spot that will be assigned out to the appropriate audiences for the specific course training
• Create certifications for sales that include rubrics, measures, videos, capturing of results, and knowledge checks from a seller, sales leader, and enablement lens
• Oversee and manage course enrollment
• Analyze sales data to identify trends, opportunities and areas of improvement and provide actionable insights
• Provide sales-driven event support – This role also serves as support to larger audiences in person or virtual for creation of materials, resources, and interactive sessions such as the annual sales kick-off meeting and other sales-driven events overseen by the enablement team

Preferred Qualifications

• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
• Where applicable, fluency in English and languages relevant to the working market

Benefits

• Generous paid time off in your first year, increasing with tenure
• Up to 16 weeks 100% paid parental leave after one year of employment
• Paid sick time to care for yourself or family members
• Education assistance and extensive training resources
• Do Good Program: Paid volunteer days & donation matching
• Competitive 401k with company matching
• Health & wellness benefits, including discounted Wellhub membership rates
• Medical, dental & vision insurance for you, spouse/partner & dependents