Senior Application Architect, Commerce and Web

Summary

Join TELUS Digital's Marketing Services team as a Senior Application Architect, contributing to the design, development, and implementation of complex digital experiences, particularly in eCommerce and web solutions. Lead platform evaluations, selecting optimal solutions among Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, and Shopify. Provide technical guidance and mentorship to cross-functional teams, championing performance, security, and scalability. This role offers the flexibility of a hybrid or fully remote work arrangement within the U.S., based out of several office locations or remotely. The ideal candidate possesses extensive experience in eCommerce and web architecture, along with strong leadership and communication skills. You will be instrumental in defining technical architecture strategies and guiding teams to build high-performing customer-centric solutions.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related technical field
• 8-10 years of experience in solution architecture, with a strong focus on both eCommerce and broader web solutions
• Proven hands-on experience designing and delivering solutions with at least two of the following commerce platforms: Adobe Commerce (Magento 2), Salesforce Commerce Cloud (B2C or B2B), BigCommerce, Shopify/Shopify Plus
• Deep expertise in general web architecture principles, including: RESTful and GraphQL APIs, webhooks, and microservices architecture
• Headless commerce implementations and modern frontend frameworks (e.g., React, Next.js, Vue.js)
• Experience with various architectural patterns (e.g., event-driven, serverless)
• Strong understanding of performance optimization techniques, security best practices, and SEO considerations for web applications
• Experience with composable commerce and MACH principles (Microservices, API-first, Cloud-native, Headless)
• Proficiency with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud infrastructure (e.g., AWS, Azure, GCP)
• Relevant certifications in one or more leading platforms (e.g., Adobe Certified Expert, Salesforce B2C Solution Architect, AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect)
• Exceptional communication, presentation, and client-facing skills, with the ability to articulate complex technical concepts clearly and persuasively
• Demonstrated ability to mentor developers, lead cross-functional delivery teams, and foster a collaborative environment

Responsibilities

• Strategic Architectural Leadership: Define and document comprehensive technical architectures and solutions for diverse digital initiatives, encompassing both commerce and broader web applications, aligning with business objectives and long-term strategic roadmaps
• Platform Evaluation and Selection : Lead rigorous evaluations of various technology platforms, including leading eCommerce platforms (Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, Shopify) and other web solution frameworks, recommending best-fit solutions based on business requirements, scalability, extensibility, and total cost of ownership
• End-to-End Solution Design : Design and oversee the implementation of integrated solutions, ensuring seamless data flow and functionality across diverse systems (e.g., ERPs, CRMs, PIMs, OMS, payment gateways, marketing automation, content management systems)
• Technical Guidance and Mentorship: Provide expert technical leadership and mentorship to cross-functional teams (strategy, UX, development, QA, DevOps) throughout the entire solution lifecycle, promoting architectural best practices, code quality, performance optimization, and platform capabilities
• Subject Matter Expertise and Innovation: Act as a leading authority on various commerce and web technologies, continuously researching and evaluating emerging trends to bring innovative ideas and best practices to the team and clients
• Performance, Security and Scalability: Champion the design and implementation of solutions that prioritize performance, robust security, high availability, and long-term scalability
• Stakeholder Communication : Effectively communicate complex architectural concepts and tradeoffs to both technical and non-technical stakeholders, fostering understanding and buy-in

Benefits

This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S