RTI is hiring a
Senior Application Engineer

Summary

The job is for a Software Engineer in the Professional Services team at RTI, focusing on customer success with their product Connext. The role involves technical guidance, assistance, training, debugging, triaging customer issues, and improving products. The ideal candidate has a degree in Computer Science or related field, 5+ years of experience, excellent communication skills, problem-solving abilities, and is intellectually curious. Travel is required for onsite work with customers.

Requirements

• Degree in Computer Science, EE/CE, or related field (Advanced degree preferred)
• 5+ years of work experience
• Solid understanding of operating system and networking fundamentals
• Experience writing and debugging code
• Excellent debugging skills in a wide variety of technologies, networking protocols, operating systems and programming languages
• Strong written and verbal communication skills
• Positive, proactive, and results oriented - great at solving problems
• Exceptional team player who collaborates well and can also work independently in a deadline driven environment
• Interested in working directly with customers to ensure their success
• Intellectually curious with a desire and ability to master new technologies
• Ability to work successfully in a highly distributed team
• Must be able to travel to work onsite with our customers

Responsibilities

• Engage with our customers to provide technical guidance, assistance, and prototype proof-of-concept projects
• Provide onsite and/or remote technical training, configuration/code review, architecture and design guidance, debugging of complex distributed systems and more
• Triage customer issues both onsite and remotely, and find timely solutions
• Work with our development team and Product Management to help improve our products

Preferred Qualifications

• Experience with DDS
• Experience with distributed systems
• Experience with RTOS’s
• Experience with messaging technologies (e.g. MQTT, Apache Kafka, etc)

Benefits

• Flexible working schedule
• Remote working + Home Office Stipend to cover the costs of working from home
• Private health and dental insurance
• 25 days of paid vacation + “Real Vacation Bonus”, an additional bonus for taking more than 1-week vacation increments
• Annual bonus based on individual and company performance + other prizes and awards to recognize hard work