Senior Applications Engineer

Summary

Join ZwitterCo as a Senior Applications Engineer and become a key contributor to the successful application of our cutting-edge membranes in various industries, focusing on water and wastewater. This role involves both internal and external responsibilities, requiring expertise in crossflow filtration system design and membrane process integration. You will work across functions in a fast-paced environment, providing technical support, developing design guidelines, and leading training sessions. Success in this position demands strong communication skills, experience with crossflow membrane systems, and a passion for membrane technology. The position is full-time, located in Woburn, MA, or remotely within the US, with up to 25% travel.

Requirements

• A university degree in an engineering discipline is required unless the candidate has extensive previous work experience in a comparable role
• 10+ years of experience supporting crossflow membrane systems in an applications engineering role is required
• Subject matter expertise in one or both of the following fields: Design and operation of industrial and/or brackish RO systems
• Subject matter expertise in one or both of the following fields: Design and operation of food process membrane systems (sanitary RO/NF/UF)
• Broad and detailed working knowledge of non-membrane water and wastewater treatment technologies, such as coagulation/flocculation, softening, dissolved air flotation, etc
• Familiarity with current product lines for RO/NF/UF membranes common in the market
• Excellent communication skills, both written and oral. Comfort with public speaking (hosting training, webinars, etc) is required

Responsibilities

• Serve as an internal and customer-facing subject matter expert for ZwitterCo products and targeted applications/markets
• Partner with the sales team in the customer discovery process and evaluate commercial opportunities for technical feasibility and risk
• Provide post-sales technical support for partners and end users to ensure customer success, including visits to customer sites to check on product performance or troubleshooting
• Develop process and system design guidelines for integration and fabrication partners in target applications/markets for spiral-wound membrane products
• Provide leadership in the development of our internal knowledgebase through assimilation of existing research and planning internal studies to gather product performance data
• Develop customer proposals which include providing a design and cost estimation for membrane systems using internal tools and datasets, including proofreading and review of proposals developed by less experienced applications engineers
• Lead in-person and online technical training for OEM engineers and/or end users
• Evaluate, mitigate, and communicate technical risks associated with new applications, projects, and/or partners
• Author technical guidance documents and give oral/written presentations to customers, industry partners, and ZwitterCo business leaders as needed
• Provide mentorship to less experienced members of the applications engineering team

Preferred Qualifications

A degree in chemical, environmental, or mechanical engineering is preferred

Benefits

• Compensation will be commensurate with experience and include equity and benefits
• This full-time position will be located in Woburn, MA, or remotely within the US for highly qualified non-local candidates
• Travel for this role is expected to be up to 25%, mainly consisting of customer success site visits and conferences. Most travel is expected to be short (2-3 nights away)