Twilio is hiring a
Senior Architect

Summary

The job description is for a Senior Workday Architect position at Twilio. The role requires expertise in Payroll, Time Tracking, Absence, and Benefits. The employee will be responsible for system design and implementation, serving as a subject matter expert, providing end-user support, collaborating with stakeholders, developing custom reports and dashboards, offering training and documentation, managing release, ensuring data integrity, and more. The job is remote in Canada (Alberta, Ontario or British Columbia).

Responsibilities

• System Design and Implementation: Design and implement system changes to align with business needs, managing the setup and data elements of foundational structures in Workday
• Subject Matter Expertise: Serve as a subject matter expert in Workday, emphasizing proficiency in Payroll, Time Tracking, Absence, and Benefits
• End-User Support: Serve as an escalation point for advanced system issues to determine root cause analysis, identify, and implement potential solutions
• Stakeholder Collaboration: Partner with business units to build strong relationships, ensuring alignment between Workday capabilities and business goals. Act as a trusted advisor to the stakeholders to influence the technology decisions
• Reporting and Dashboards: Develop custom reports and dashboards tailored to the specific needs of business units, enhancing data-driven decision-making
• Training and Documentation: Provide training and assistance to People support staff, creating and updating documentation and communications to ensure clarity and consistency. Mentor junior peers and offer shadowing opportunities
• Release Management: Review functionality delivered in Workday releases to assess business impacts and identify opportunities for enhancements
• Data Integrity: Maintain accountability for data integrity, focusing on quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces