Twilio is hiring a
Senior Architect

Summary

The job is for a Senior Workday Architect at Twilio, based remotely in Ireland. The role involves managing and optimizing the company's Workday platform, focusing on payroll, time tracking, absence, and benefits. Candidates should have at least 5 years of Workday configuration experience with a focus on the specified areas.

Requirements

• 5+ years of Workday configuration experience with a specialized focus in Payroll, Time Tracking, Absence, and Benefits
• Exceptional attention to details, critical thinking, commitment to data integrity, organization, and adept problem-solving skills
• Ability to gather technical and business requirements and translate into action plans
• Understanding of data privacy practices and regulations, coupled with the discipline to handle highly strong verbal and written communication skills, ability to influence decisions and drive results
• Strong interpersonal skills with the ability to develop and maintain relationships with business units and third-party vendors
• Demonstrated ability to effectively manage multiple priorities and deliver timely, quality work within deadlines
• Initiative-driven, inherently curious, and possessing analytical thinking
• Excellent knowledge of PC software, including proficiency in Microsoft Office applications and Google Workspace

Responsibilities

• System Design and Implementation: Design and implement system changes to align with business needs, managing the setup and data elements of foundational structures in Workday
• Subject Matter Expertise: Serve as a subject matter expert in Workday, emphasizing proficiency in Payroll, Time Tracking, Absence, and Benefits
• End-User Support: Serve as an escalation point for advanced system issues to determine root cause analysis, identify, and implement potential solutions
• Stakeholder Collaboration: Partner with business units to build strong relationships, ensuring alignment between Workday capabilities and business goals
• Reporting and Dashboards: Develop custom reports and dashboards tailored to the specific needs of business units, enhancing data-driven decision-making
• Training and Documentation: Provide training and assistance to People support staff, creating and updating documentation and communications to ensure clarity and consistency. Mentor junior peers and offer shadowing opportunities
• Release Management: Review functionality delivered in Workday releases to assess business impacts and identify opportunities for enhancements
• Data Integrity: Maintain accountability for data integrity, focusing on quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces

Preferred Qualifications

Workday Pro certifications are a plus

Benefits

Competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location