Senior Associate, Clinical Strategy

Summary

Join Headway as a Senior Associate, Clinical Strategy and play a key role in driving the Clinical Team's success. You will manage projects, lead initiatives, improve workflows, and collaborate with cross-functional partners. This role requires strong analytical and problem-solving skills, experience in a fast-paced environment, and excellent communication abilities. You will support the Head of Clinical in team organization and onboarding new team members. Headway offers competitive compensation and benefits, including equity, comprehensive health insurance, parental leave, flexible PTO, and professional development opportunities. The position is remote with optional office space in NYC and San Francisco.

Requirements

• Have a bachelors degree or masters preferred in a behavioral health clinically related field
• 4+ years of work experience in a role that requires a high degree of operational excellence, grit, and analytical problem solving
• Have experience operating in a fast-paced, high growth business
• Be highly adaptable
• Be skilled at managing cross-functional projects end to end, with a proven track record of delivering results within set timelines and scope
• Be proficient in using data to drive decision-making and iterate on findings to predict and meet member needs. Ability to manage ambiguity and make sound judgments in a fast-paced environment
• Have a strong track record of communicating with cross-functional stakeholders at all levels

Responsibilities

• Manage and execute projects
• Lead pilot initiatives, build project proposals, and iterate based on feedback
• Manage multiple concurrent projects, ensuring timelines and deliverables are met
• Evaluate workflows to identify opportunities for process improvement and align them with business goals
• Collaborate closely with cross-functional partners
• Act as a liaison between the Clinical Team and teams like Payer, Product, Ops to ensure seamless communication and alignment
• Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges
• Organize the clinical strategy team
• Support the Head of Clinical in team organization, including OKR setting, project tracking, and maintaining SOPs
• Manage scheduling, coordinate calendars, and act as the primary contact for cross-functional stakeholders
• Support onboarding of new team members as team expands

Preferred Qualifications

Prior experience working with product, design, growth, and marketing teams

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development