Senior Associate, Operations & Supply Chain

Summary

Join Point B, a business innovation firm, as a Consultant to lead and execute client engagements focused on enhancing supply chain operations, processes, and financial performance. You will collaborate with clients to identify improvement areas, develop solutions, and create comprehensive documentation. Responsibilities include leading projects, conducting process analysis, developing recommendations, providing training, and offering ongoing support. The ideal candidate possesses 5+ years of management consulting experience in business process improvement or supply chain, knowledge of Lean Six Sigma, and familiarity with various process management and supply chain applications. A Bachelor's degree is required, and the role involves up to 80% travel. Point B offers a competitive salary, bonuses, and a comprehensive benefits package.

Requirements

• 5+ years of management consulting and hands-on experience in business process improvement, supply chain, or a related field
• Knowledge of process improvement methodologies and tools such as Lean Six Sigma
• Exposure to process mapping and process management software (e.g. Microsoft Visio, Lucidchart, BPM solutions, etc.), process automation technologies (e.g. Microsoft Power Platform, UiPath, Blue Prism, etc.), and/or enterprise applications (e.g. ERP, CRM, etc.)
• Familiarity with leading supply chain applications (e.g. Netsuite, Oracle, SAP, Kinaxis, Blue Yonder)
• Familiarity with benchmarking approaches, methodologies, and sources
• Strong analytical and problem-solving abilities, with a keen eye for detail, the ability to identify process variation, inefficiencies and improvement opportunities, and experience analyzing data sets in Excel and/or other applications
• B.A. or B.S. degree required
• Ability to travel to client site
• Ability to work remotely
• Ability to work non-standard work hours as necessary
• Role may require up to 80% travel

Responsibilities

• Lead projects from inception to completion to improve productivity, increase efficiencies, reduce costs, and mitigate risk
• Collaborate with clients to evaluate their supply chain capabilities and business processes, identify areas for improvement and automation opportunities, and develop solutions across people, process, technology and data
• Develop detailed process and/or supply chain analysis and associated technology and improvement recommendations by leveraging industry tools and techniques. Identify opportunities to deploy improvements within client’s existing technology stack, and opportunities to benefit from new technologies
• Create and maintain comprehensive documentation for all supply chain projects, including frameworks, benchmarking, process maps, technical specifications, and user guides
• Provide training to clients on implemented solutions, offer ongoing support, and address any issues or improvements as needed
• Have opportunities to work in various industries, including Healthcare, Life Sciences, Media & Technology, Financial Services, Manufacturing, Consumer Products & Retail, and many others
• Work on critical initiatives with top clients of all types, from start-ups to Fortune 500 companies
• Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others
• Exercise an entrepreneurial spirit and contribute to the firm’s growth as an employee-owner
• Have a voice in identifying the projects to work on and clients that are of interest

Preferred Qualifications

• Project Management: Experience managing projects, including scoping, planning, executing, and monitoring, with a track record of successful project delivery
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders effectively
• Client-Focused: Demonstrated experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations

Benefits

• The estimated salary range for this role is $84,500-$169,000 USD per year
• Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance
• Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company
• Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish