Supplier Quality Engineer

Summary

Join Axon as a Senior Supplier Quality Engineer and provide quality engineering support for Axon products, including Conducted Electrical Weapons (CEW), Cartridges, Body Worn Cameras, and accessories. Collaborate with suppliers, design engineering, quality, and supply chain teams. You will be responsible for new supplier assessment and audits, ensuring new product introductions meet quality criteria, and working with suppliers to improve processes and prevent defects. Monitor supplier performance, drive quality improvements, and conduct quality reviews. This role requires significant travel (up to 80%) to APAC supplier factories. The position reports to the Supplier Quality Manager and has no direct reports.

Requirements

• Minimum eight (8) years experiences in problem solving related to electronic components, sub-assemblies, assemblies, testing and systems including PCBA manufacturing process and FATP. Manufacturing of mechanical parts (i.e. cast metal parts, molded rubber or plastic parts, cast ceramic parts, machined and stamped parts)
• Very experienced on the NPI process and milestones, the role of SQE for NPI and the key activities in the NPI stages
• Good knowledge of quality management system (QMS) requirements, (ISO9001, ESD20.20, IATF16949, IPC-1602, IPC-A-610 or a comparable certificate and quality criteria), minimum five (5) years' experience in audits utilizing ISO9001, IATF16949, VDA 6.3 or a comparable quality management system
• Excellent data analysis, root cause analysis, problem resolution and decision-making skills required with thorough working knowledge of QC tools, methods and practices (PPAP, SPC, DOE, PFMEA, Control Plans, GR&R, Lean Manufacturing concepts, DMAIC, 8D Methodology, etc.)
• Excellent skills of teamwork and collaboration, able to communicate with all levels of the organization and build relationship with suppliers, ability to influence amongst suppliers and internal groups
• Ability to operate in a highly dynamic environment to juggle multiple priorities, to react quickly to emergencies. Excellent time management skills and ability to multi-task and methodically manage project milestones
• Excellent written and oral communication in English
• Experience working with statistical software (i.e. QI Macros, Minitab, JMP)
• Willing to travel frequently (domestic and international)

Responsibilities

• New supplier assessment and supplier audit. Engage in selection and evaluation activities of new potential suppliers and conduct onsite auditing of the supplier to assess quality and/or process related requirements. Audit supplier critical manufacturing & inspection processes, policies and procedures to ensure performance and quality standards conform to established Axon Quality requirements
• Ensure New Product Introduction (NPI) takes place in accordance with criteria and inspection plans set up and managed by Axon Program Management, Design and Quality. Reviewing product validation with supplier NPI yield, Jira ticket, OQC, FAIR/PPAP, DFM/DFx, PFMEA and Quality control plan (QCP)
• Working in close collaboration with our supplier partners, facilitate the development and maintenance of PFMEA to quantify supplier process risks and designing processes to prevent the production of defects. Effect robust assembly operations and manufacturing processes through manufacturability assessment and error-proofing methods to prevent operator errors
• Assess supplier inspection capabilities onsite as needed (IQC/OQC/IPQC); Assist in generating appropriate inspection plans and evaluate any inspection and process capability studies provided by suppliers (Cpk, Ppk, Gage R&R)
• Set up the quality goals and quality improvement projects, monitor the yield rate in suppliers and drive supplier to produce high quality parts consistently with yield improvement month to month
• Continuously monitor supplier quality performance and facilitate periodic quality/business reviews to drive continual improvements in DPPM, NCMR’s and SCAR’s. Develop, implement, and monitor supplier quality improvement initiatives, including supplier performance management forums, supplier certification, process improvements, cost reduction, and continuing assessment and process audits of suppliers
• Through Quality Control Planning, ensure Critical to Quality (CTQ) product characteristics and key process parameters within the supplier’s manufacturing processes are monitored for process capability and capable of repeatedly producing parts to specifications

Preferred Qualifications

• Bachelor’s Degree in Electrical Engineering (preferred), Mechanical Engineering, Industrial Engineering or Material Engineering
• CMQ/OE, CQE and CSSBB certifications preferred