Senior Automation Engineer, Robotics

Summary

Join NICE, a global leader in software solutions, as a Robotic Process Automation (RPA) Engineer. You will collaborate with Professional Services, Solution Architects, and Engineering teams to design, develop, and maintain RPA solutions for customer onboarding and data ingestion. This role involves implementing cloud automation workflows, enhancing cloud monitoring, and ensuring infrastructure reliability and security. You will work with both on-premises and Azure cloud environments, integrating NICE applications with third-party tools. The position requires strong technical skills, experience with object-oriented languages and SQL, and excellent communication abilities. NICE offers a flexible hybrid work model (NICE-FLEX) with opportunities for professional growth within a dynamic and collaborative environment.

Requirements

• College degree (preferable) in Computer Science
• Excellent English verbal and writing communication skills
• Excellent technical and analytical skills
• In-depth knowledge of application development using Object oriented languages like Java, C# and advanced data manipulation using SQL
• Proficient with Linux, Microsoft Server
• Integration experience with enterprise software
• Excellent organizational skills, ability to set own task lists and timelines
• Team player – ability to work well in a close team environment
• Fast learner with ability to educate her/himself on relevant technologies
• Ability to multitask and prioritize work
• Ability to remain focused and calm under pressure

Responsibilities

• Implement custom deployments and data migration to Azure based NICE Public Safety product suites
• Design, Develop and Maintain Robotic Process Automation for customer onboarding/deployment/testing process, leveraging internal and external resources where required
• Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data
• Accurately track effort on tasks - recognize scope and effort variances early, evaluate impact and raise issues as appropriate
• Work closely with Professional Services team, Solution Architects and Engineering teams
• Use best practice methods, quality standards, and guidelines on all project phases
• When required, travel to customer site and conduct work in a professional and organized manner

Preferred Qualifications

Prior experience in NICE RTS or APA product is a plus

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations
• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week