Senior Azure Engineer

Summary

Join Enavate as a Senior Azure Support Engineer and play a key role in designing, developing, and managing internal and customer Azure and Microsoft 365 environments. You will manage and maintain clients’ Azure public cloud environments, troubleshoot complex infrastructure issues, and ensure high availability and scalability. Collaborate with customers to coordinate maintenance and manage change activities. This remote position in Ukraine involves a 24/7 on-call rotation. The role requires extensive experience with Azure, Microsoft 365, Windows Server, and Citrix technologies, along with specific certifications. Enavate offers a supportive and rewarding environment with competitive benefits, including health insurance, flexible work arrangements, professional development opportunities, and unlimited paid time off.

Requirements

• 6+ years of experience implementing and supporting Azure, Microsoft 365, Windows Server, and Citrix technologies
• Proven experience with Citrix ADC, CVAD, Citrix Cloud DaaS
• Extensive knowledge of Windows technologies: RDS, IIS, GPOs, and Active Directory
• Familiarity with Netscaler Load Balancing solutions and Azure networking
• Experience with ASR/DR testing and failovers
• Citrix CCA-V certification or equivalent work experience
• AZ-104 certification
• AZ-800 certification
• MS-102
• Working knowledge of Microsoft CSP program and Lighthouse
• Working knowledge of Azure and IaaS Microsoft 365 Modern Workplace technologies
• Ability to troubleshoot and resolve complex Azure, Windows, and Citrix issues
• Understanding of data communication architectures
• Positive attitude with a passion for solving challenging infrastructure issues
• Strong interpersonal skills and the ability to collaborate with customers and team members
• Ability to manage multiple tasks and projects simultaneously
• Self-starter capable of working independently on complex tasks
• Demonstrated ability to perform well under pressure
• Bachelor’s Degree in MIS, Computer Science, or equivalent experience

Responsibilities

• Implement, support, and maintain 24x7 customer Azure environments, including Citrix and Windows technologies for remote application access
• Manage Azure configurations and resource deployments in compliance with established technology policies
• Troubleshoot and resolve Azure performance issues and manage the availability of critical services
• Implement, support, and maintain Microsoft 365 environments for Enavate and its clients
• Lead multiple large-scale projects in a fast-paced, dynamic environment
• Provide technical leadership to team members and guide them in resolving Azure, Windows, M365 and Citrix escalations
• Make ongoing recommendations to improve Azure, Citrix, and Windows policies and standards
• Design technical solutions that enhance performance, increase redundancy, and add flexibility to infrastructure
• Collaborate with customers and team members to troubleshoot and resolve infrastructure issues
• Coordinate with third-party vendors, evaluate vendor software, and make recommendations to leadership
• Prioritize and resolve incidents, ensuring timely resolution
• Participate in on-call rotations as an Azure and Citrix escalation engineer (approx. one week per month)
• Build and maintain cloud environments for high availability, ease of maintenance, and scalability
• Ensure proper upgrade and backup strategies for core infrastructure
• Regularly participate in change control activities following ITIL change management standards

Preferred Qualifications

• Additional Citrix or Azure certifications
• Powershell scripting for deployment automation

Benefits

• Competitive health insurance
• Wellness programs
• Mental health resources
• Flexible working hours
• Remote work options
• Access to a range of training programs, workshops, and reimbursement for certifications and courses
• Unlimited paid time off (PTO)
• Employee recognition programs