Senior Business Analyst

Summary

Join 3Pillar Global, a leading software development partner recognized for its innovative solutions and award-winning culture. As an IT Analyst, you will play a crucial role in managing and resolving JIRA stories, corporate forms, and business requirements. You will collaborate with stakeholders, ensure development standards, and support incident resolution. This position requires 5+ years of IT analyst experience, team lead experience, and a bachelor's degree in a relevant field or equivalent experience. 3Pillar offers a flexible work environment, global team opportunities, wellness programs, and professional development, fostering a supportive and inclusive atmosphere.

Requirements

• 5+ years’ experience in an IT analyst role
• Team lead experience
• Bachelor’s degree in finance, Marketing, or Commerce and 4-6 years of experience or an equivalent combination of education and experience
• Problem-solver with strong facilitation and analytical skills who can manage multiple priorities
• Self-starter with intellectual curiosity and perseverance
• Confident communicator adept at facilitation and comfortable building partnerships with key stakeholders
• Team player who embraces change and strives to improve and innovate processes
• Eye for detail and a passion for building great products
• Experience working in an agile environment

Responsibilities

• Create, manage, and resolve stories in JIRA
• Create, manage, release (production & ITE), and discontinue corporate forms
• Evaluate/develop business requirements
• Monitor development to ensure standards are followed and ease of maintenance
• Manage incidents and incoming enhancement requests
• Document and execute user story acceptance tests
• Provide user story and solution support to team members
• Support investigation, analysis, and response to incidents
• Facilitate problem and solution negotiations with business stakeholders and IT team
• Ensure high quality of development and solution before product increment release

Preferred Qualifications

• Experience with SAP S/4 ERP, Cash Management, TRM, and/or Concur, v1809 or newer
• Experience with Workday HCM and Workday Adaptive
• Experience with Jira
• Experience with Credit Decisioning systems in a financial organization

Benefits

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach
• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries