Senior Business Analyst

Summary

Join 3Pillar Global, a leading software development partner, and embark on a thrilling product development journey. We build cutting-edge technologies that revolutionize industries, fostering a culture of teamwork and open collaboration. Our Product Mindset focuses on minimizing time to value, solving for needs, and excelling at change. We offer a flexible work environment, global team opportunities, and a commitment to employee well-being. We are recognized for our innovative solutions and commitment to diversity. This Product Leader role requires experience in IT analysis, team leadership, and agile environments. The ideal candidate will be a problem-solver with strong communication and analytical skills.

Requirements

• 3-5 years’ experience in an IT analyst role
• Team lead experience
• Bachelor’s degree in finance, Marketing, or Commerce and 4-6 years of experience or an equivalent combination of education and experience
• Problem-solver with strong facilitation and analytical skills who can manage multiple priorities
• Self-starter with intellectual curiosity and perseverance
• Confident communicator adept at facilitation and comfortable building partnerships with key stakeholders
• Team player who embraces change and strives to improve and innovate processes
• Eye for detail and a passion for building great products
• Experience working in an agile environment

Responsibilities

• Create, manage, and resolve stories in JIRA
• Create, manage, release (production & ITE), and discontinue corporate forms
• Evaluate/develop business requirements
• Monitor development to ensure standards are followed and ease of maintenance
• Manage incidents and incoming enhancement requests
• Document and execute user story acceptance tests
• Provide user story and solution support to team members
• Support investigation, analysis, and response to incidents
• Facilitate problem and solution negotiations with business stakeholders and IT team
• Ensure high quality of development and solution before product increment release

Preferred Qualifications

• Experience with SAP S/4 ERP, Cash Management, TRM, and/or Concur, v1809 or newer
• Experience with Workday HCM and Workday Adaptive
• Experience with Jira
• Experience with Credit Decisioning systems in a financial organization

Benefits

• Medical Insurance benefits as per company policy
• Life Insurance as per company policy
• 12 days of paid vacation, sick leave and paid holidays as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Sick leave and paid holidays as per local law
• Christmas bonus as per local law
• Saving Fund “Asociacion Solidarista”
• Beach house (Managed by the Asociacion Solidarista)
• Discounts in local shops
• Direct deposit of payroll
• Paid professional certifications
• Imagine a flexible work environment – whether it's the office, your home, or a blend of both
• From interviews to onboarding, we embody a remote-first approach
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing
• Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries