Senior Business Analyst

Summary

Join Braze's Financial Systems team as a Senior Business Analyst I and support complex financial system and accounting process improvement projects. You will report to the Senior Manager of Financial Systems and collaborate with engineers and administrators. The role focuses on Record-to-Report processes within Order-to-Cash, Record-to-Report, and Procure-to-Pay. You will conduct business process reviews, gather requirements, specify test scenarios, analyze results, ensure thorough user acceptance testing, and deliver training documentation. Responsibilities also include creating and maintaining technical documentation, administering systems, troubleshooting issues, delivering training, building stakeholder partnerships, improving IT General Controls, identifying risks, and serving as a point of contact for third parties and internal users. Success requires strong financial systems/processes understanding, project management abilities, advanced analytical expertise, and exceptional interpersonal skills.

Requirements

• Must have at least 6 years of experience working in the Record-to-Report process or Corporate Accounting, with responsibilities directly related to Month End Close procedures
• Must have at least 4 years of experience with and deep knowledge of SOX, SSAE16 SOC, and other compliance frameworks
• Must have at least 4 years of experience working in NetSuite
• Must have 3 years of experience working with US GAAP
• Must have exceptional data analysis abilities including advanced proficiency in Google Sheets or Excel
• Must have exceptional problem solving and analytical skills
• Must have excellent verbal and written communication skills, a strong attention to detail, and outstanding organizational skills
• Enjoys seeking and sharing knowledge, challenging the status quo, and identifying opportunities for improvement
• Ability to build strong relationships across cross-functional teams

Responsibilities

• Support process improvement and system implementation projects by: Conducting business process reviews
• Gathering requirements
• Specifying test scenarios for UAT
• Analyzing test results to identify issues or discrepancies
• Ensuring thorough user acceptance testing
• Delivering training documentation
• Create and maintain technical documentation: Data dictionary
• Business process flow charts
• Integration mappings
• Architectural flowcharts to illustrate system design
• Business requirements documents to capture stakeholder needs
• Functional design documents outlining system functionalities
• User manuals and training materials
• Assist with the administration of Jira/ServiceDesk, Ironclad, Coupa, NetSuite, and Zuora
• Develop and execute test scripts to validate system functionality and performance
• Evaluate features and describe their potential impact on business processes and efficiency
• Troubleshoot issues and provide solutions or escalate as necessary to ensure minimal disruption to business operations
• Deliver training sessions to super users, promoting adoption and sustained utilization of the systems
• Build partnerships with internal stakeholders helping transform as-is business processes and execute on strategic roadmap objectives. Work closely with finance, accounting, procurement, and accounts payable to gather feedback and identify areas for system enhancements. Collect user feedback to identify areas for improvement
• Create and improve IT General Controls documentation for SOX compliance
• Identify and communicate risks impacting solution design and implementation
• Serve as the point of contact for 3rd party technical contacts, teams supporting Financial Systems projects, and internal users support related to the Coupa P2P platform, NetSuite, and DealHub
• Assist with sprint planning and timeline tracking. Participate in discussions to prioritize system updates based on business needs and strategic objectives

Preferred Qualifications

• Experience working with data visualization tools like Looker and Tableau
• Experience with Coupa, CaptivateIQ, Zuora, Vertex, Kyriba, or Numeric is a plus
• CISA and/or CPA/CCECAR
• Bonus points if you have professional experience working with Jira and Workiva

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®