Senior Business Analyst

Summary

Join Moxie, a rapidly growing aesthetics business software and services company, as their first dedicated Senior Business Analyst. You will spearhead business and product analytics efforts, owning the function end-to-end and shaping data strategy. This role involves partnering with senior leaders to drive strategic decisions and empower customers with practical data tools. You will build from the ground up, combining strategic thinking with technical expertise to create a scalable analytics function. Success in this role requires strong analytical skills, experience with data tools, and exceptional communication abilities. The ideal candidate thrives in a fast-paced, ambiguous environment.

Requirements

• 3+ years in data analytics or a similar role, with experience working in startups or high-growth environments
• Proven track record of delivering impactful insights, significant contributions as an IC, and driving data-informed decisions at a strategic level
• Adept at bespoke data analysis, synthesizing insights, and connecting findings to business priorities
• Experience working with SQL and tools like Tableau, Looker, or similar platforms for creating dashboards and visualizing insights
• Ability to navigate data and collaborate with technical teams as needed, without needing to be a data engineer
• Skilled at distilling complex data into compelling, actionable narratives for diverse audiences, including executive teams
• Thrives in ambiguity, takes ownership of projects, and excels at driving clarity in a fast-paced environment

Responsibilities

• Deliver High-Impact Business Insights
• Develop predictive models to forecast medspa growth, churn, and marketing performance, improving decision-making and client outcomes
• Build client retention dashboards and analyze key trends to inform strategies for Moxie and our providers
• Evaluate the impact of strategic initiatives—such as events, marketing campaigns, action plans, and trainings—using robust data analysis
• Provide leadership with data-backed recommendations to influence high-impact business strategies and outcomes
• Enhance Data Accessibility and Usability
• Collaborate with Product and Sales teams to design value calculators and customer-facing tools that drive adoption and showcase Moxie’s impact
• Partner with the Onboarding and Client Success teams to create clear, actionable reporting pipelines on medspa performance
• Establish Scalable Data Processes
• Design and implement a ticketing and prioritization system to manage ongoing and ad-hoc analysis requests effectively
• Develop standardized processes for weekly and monthly reporting, ensuring consistency and alignment across teams
• Understand and Optimize Our Data Infrastructure
• Build a working knowledge of Moxie’s data model, leveraging platforms like Omni and Snowflake to align analytics with business needs
• Identify opportunities to incorporate data science models, such as churn predictors or performance forecasters, to solve critical business challenges

Preferred Qualifications

Backgrounds in strategy or business consulting are a plus but not required