Senior Business Analyst - Sales Enablement

Summary

Join GoDaddy's team as a Senior Business Analyst and become the primary liaison between GoDaddy and our Care Business Partners, ensuring seamless integration of SaaS solutions. You will be responsible for resolving issues, ensuring data accuracy, and creating reporting systems. This remote position requires collaboration with various teams, including operations, product, marketing, and customer success. Your data analysis skills will be crucial for extracting insights, communicating data-driven stories, and influencing strategic decisions. You will develop reporting solutions, create dynamic dashboards, and analyze sales data to identify areas for improvement. This role offers the opportunity to contribute significantly to GoDaddy's success by driving business improvement through data-driven decisions.

Requirements

• Obtain a Bachelor's degree in Finance, Economics, Business, or a related field
• Possess 3+ years of experience in analytics
• Have 1+ years of experience manipulating and transforming large datasets
• Demonstrate proficiency in SQL for data discovery, aggregation, and extraction
• Show proficiency with business intelligence tools, such as Tableau and Quicksight, for data visualization, analysis, and implementing comprehensive reporting solutions, including dynamic dashboards and end-to-end reporting systems providing actionable insights to business partners
• Demonstrate proficiency in Microsoft Office suite, including advanced proficiency in Excel (statistical and worksheet functions)
• Possess excellent communication skills, both written and verbal, for presenting data-driven insights, influencing decision-making, conveying concise data stories, and translating business goals into actionable development plans through data analysis and insights
• Exhibit the ability to collaborate effectively with cross-functional teams and build relationships at all levels
• Be detail-oriented with strong organizational and time management skills
• Show a proven ability to work in a fast-paced environment and adapt to changing priorities

Responsibilities

• Collaborate with Business Partners: Act as the main liaison between GoDaddy and our business partner to ensure issues are resolved promptly and efficiently
• Ensure Data Accuracy and Timeliness: Monitor and validate data flowing from SaaS systems into our internal platforms, ensuring data integrity for internal stakeholders
• Develop Reporting Solutions: Build end-to-end reporting solutions from diverse data structures and sources, leading the design, development, and implementation
• Create Dynamic Dashboards: Develop analytic dashboards that provide easy-to-consume reporting, offering stakeholders comprehensive insights into their business and related sales drivers
• Analyze Sales Data: Conduct data analysis on sales, products, and customer success data to identify trends, patterns, and areas for improvement within sales workflows
• Communicate Data-Driven Insights: Apply your expertise in data analysis to communicate findings through compelling analytic storylines that align with business objectives
• Support Sales Development Planning: Collect analytic requirements, answer business questions, and make recommendations based on data evidence to support sales strategies
• Collaborate cross-functionally: Work with operations, product, marketing, and other multi-functional teams to optimize business processes and ensure alignment with company goals
• Drive Business Improvement: Independently make critical data-driven decisions that drive business improvement and optimization

Preferred Qualifications

• Obtain a Master's degree
• Have proficiency in automating analytic data processes using tools like Python and R

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave