Senior Business Applications Administrator

Summary

Join Starburst as a Senior Business Applications Administrator and play a key role in managing and optimizing our business applications, including Salesforce, Outreach, ZoomInfo, and more. You will collaborate with Sales and Marketing Operations teams, design scalable data processes, and lead cross-functional projects. This role requires deep Salesforce expertise, experience with various business applications, and strong project management and communication skills. Starburst offers a competitive salary, equity, and a comprehensive benefits package, including remote-friendly work options and flexible paid time off. We are a remote-first company with a commitment to fostering a diverse and inclusive culture.

Requirements

• 4+ years of experience managing business applications, with deep expertise in Salesforce administration (Sales Cloud, Service Cloud, Flow, approval processes, Lightning Communities)
• Proven experience working with Outreach, ZoomInfo, HubSpot, and Workato
• Strong knowledge of GTM processes, including lead generation, sales enablement, and marketing campaign execution
• Excellent project management skills, with a track record of delivering complex, cross-functional projects on time and within scope
• Strong communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders
• Analytical mindset with attention to detail and a passion for leveraging data to drive decisions
• Creative problem-solver who finds innovative solutions to complex challenges

Responsibilities

• Serve as the primary administrator and strategist for Salesforce, ensuring the platform meets evolving business needs
• Manage and optimize integrations between Salesforce, Outreach, ZoomInfo, HubSpot, Chorus, Clari, and Workato to create seamless workflows
• Collaborate closely with Sales Operations and Marketing Operations teams to align applications with GTM strategies and objectives
• Design and implement scalable processes for data management, reporting, and analytics across key platforms
• Lead cross-functional projects to introduce new tools or enhance existing systems, ensuring timely delivery and adoption
• Partner with stakeholders to understand business needs and translate them into actionable technical solutions
• Develop and implement standard and custom integrations across departments to meet reporting and business process needs
• Design and optimize end-to-end workflows to support core business objectives
• Build and maintain custom objects, apps, and workflows, operating effectively in both Sandbox and Production environments
• Act as a trusted advisor and point of escalation for technical and strategic challenges involving business applications

Benefits

• $100,000 - $150,000 a year
• Equity (ISO)
• Comprehensive benefits offering
• Remote-friendly work options
• Flexible paid time off