Senior Business Systems Administrator

Summary

Join Sisense's Revenue Operations team as a fully remote Senior Business Systems Administrator. Drive efficiency and innovation across GTM systems, primarily Salesforce and integrated tools. You will configure Salesforce, support projects and requests, contribute to documentation, and mentor team members. Responsibilities include designing, building, and maintaining scalable Salesforce solutions, managing projects and requests, collaborating with other teams, integrating third-party tools, and participating in testing and deployment. The role requires extensive Salesforce experience, specific certifications, and proficiency with various tools. A proactive mindset and strong communication skills are essential.

Requirements

• 4+ years of hands-on Salesforce experience in a Systems Admin or Business Systems role
• Strong understanding of Salesforce declarative tools (flows, validation rules, formula fields, etc.)
• Experience with DevOps tools like Copado , CPQ platforms such as Dealhub , and DocuSign integrations
• Proficiency working with complex business systems across Sales, Marketing, and Customer Success
• Experience managing both project-based and ad-hoc workstreams
• Strong communication and collaboration skills; comfortable working across teams
• Self-starter with a proactive mindset and passion for solving complex business problems
• Salesforce Administrator Certification
• One or more of the following: Advanced Administrator, Platform App Builder, or other relevant Salesforce certs

Responsibilities

• Design, build, and maintain scalable solutions in Salesforce, with a focus on Sales Cloud and Service Cloud
• Own and drive initiatives involving tools like Copado (or DevOps), Dealhub, or other CPQ platforms, and DocuSign
• Manage a mix of large cross-functional projects and smaller stakeholder requests via our ticketing system
• Collaborate with Marketing Ops, CS Ops, and Sales Ops to streamline end-to-end business processes
• Integrate and manage third-party tools across our GTM tech stack (e.g., Workato, Gainsight, RingLead, Marketo, Ada, Clazar, BoostUp)
• Participate in testing, release management, and deployment processes using Copado or similar DevOps tools
• Support documentation efforts and mentor teammates on Salesforce and systems best practices

Preferred Qualifications

• Experience with Workato, Khoros, Gainsight, BoostUp, or Marketo
• Previous experience working in a SaaS or high-growth tech environment
• Familiarity with agile or sprint-based planning