Senior Claims Counsel

Summary

Join Resilience's global Claims and Incident Management team as a highly-motivated cyber insurance or privacy attorney. Reporting to the Head of Claims, North America, you will leverage significant experience in handling cyber claims and/or fluency with incident response processes. This role involves investigating, negotiating, and managing cyber and Technology Errors & Omissions claims, collaborating with internal and external teams, and ensuring meticulous documentation. You will also work with the underwriting team, utilizing data/analytics to refine risk selection. Resilience offers a flexible work environment, paid healthcare, 401k, professional development opportunities, and more. The ideal candidate possesses 8+ years of experience as a cyber insurance expert, expertise in third-party claims (especially Technology Errors & Omissions), and a JD degree from an accredited law school.

Requirements

• 8+ years of experience as a cyber insurance expert with a demonstrated ability to handle increasingly complex cases
• Expertise in handling third-party claims, especially in Technology Errors & Omissions
• Established connections within the cyber broking community, incident response, cybersecurity, and law firms
• Juris Doctor (JD) degree from an accredited law school

Responsibilities

• Act as a member of the Resilience Claims' internal emergency response team
• Efficiently conduct investigations, negotiations, and oversee the management of cyber and Technology Errors & Omissions claims
• Apply expertise in insurance contracts, claims investigations, and vendor management to recommend appropriate claim reserves
• Evaluate primary and excess coverage, determine coverage, and prepare coverage-related communications
• Work in collaboration with Resilience's security and technology teams to offer policyholders preventative services, incident response, and enhance customer interaction
• Oversee the management of external privacy or defense counsel and other service providers during incidents, focusing on reducing losses
• Manage litigation and related expenses
• Ensure clear communication with various stakeholders, including insureds, brokers, vendors, underwriters, and other internal departments
• Keep claims files meticulously documented and accurate
• Coordinate with the underwriting team and utilize data/analytics to refine our risk selection approach, aiming to attract and retain quality business

Preferred Qualifications

• Prior experience with cyber claims handling, claims advocacy / cyber insurance coverage, a plus
• Familiarity with Canadian market experience, a plus

Benefits

• Innovative company culture
• Flexible work schedules
• Family paid leave
• Paid healthcare for employees
• 401k
• Professional development & career advancements
• Flexible paid time off
• Employee referral bonus