Senior Consultant

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Lead Consultant. This remote, full-time position involves leading IT operations for Veeva's Quality SaaS solutions at enterprise clients. You will manage customer relationships, oversee release management programs, and guide customers in adopting best practices. The role requires 8+ years of experience in IT project management or software consulting within the life sciences industry. Veeva offers competitive compensation, benefits including medical, dental, vision, and flexible PTO, and a supportive work environment.

Requirements

• 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Proven ability to work both independently and in teams in a dynamic, fast-moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
• Experience with Data or Content Management applications

Responsibilities

• Lead IT Operations at our customers for Veeva’s Quality SaaS solutions
• Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
• Oversee customer release management programs including resource planning, release tracking, and forecasting
• Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program