Senior Consultant

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Senior Consultant in our growing Professional Services team in Europe. This remote, full-time, permanent role requires implementing Veeva Quality solutions for customers, working closely with stakeholders to design solutions, and managing project activities. You will contribute to transforming how customers manage business processes and documentation. The ideal candidate possesses either consulting experience with QMS implementation or deep quality business process knowledge within the Consumer Products industry. Opportunities for professional growth and mentorship are available. This customer-facing role requires travel within Europe.

Requirements

• 7+ years’ experience in supporting the implementation, design, and/or administration of Quality information/data/document management solutions within the Consumer Products, Cosmetics, or Food & Beverages industries
• Or, 7+ years’ experience in business processes within the Consumer Products, Cosmetics, or Food & Beverages industries
• Self-starter and motivated individual with the ability to work independently in a dynamic environment
• High expertise in project management. Minimum of 3y experience as a project manager in software implementation. Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction
• Good communication skills
• Ability to quickly understand customer requirements and create corresponding solution designs
• Understanding of document and data collection and storage
• General understanding of compliance and computer systems validation requirements
• 4-year Degree or equivalent work experience required
• Flexibility to travel (minimum 2 days per month)
• Fluency in English
• Qualified candidates must be legally authorized to be employed in Europe

Responsibilities

• Implement Veeva Quality solutions for our CP customers as a key member of our dynamic project teams
• Conduct/Participate in workshops, gather system requirements, design, configure, and validate Veeva solutions
• Work closely with customer's business and IT stakeholders to design a solution that adheres to the industry’s best practices and aligns with customer needs
• Support customer success from the beginning to the end of the engagement
• Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting
• Manage communication between the project team, customer, partners, and internal stakeholders
• Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers
• Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers
• Opportunity to mentor junior consultants across the global Professional Services organization
• Opportunity to quickly grow your skillset, gain new experience, and take on additional responsibilities

Preferred Qualifications

• Additional experience with Claims Substantiation, EHS, Clinical, Safety, or Regulatory business processes
• Direct experience with regulated systems or data-driven applications such as Veeva solutions, SharePoint, NextDocs, Documentum, FirstDoc /FirstPoint, Trackwise, Medidata, Liquent Insight
• SaaS/Cloud delivery experience
• Document/data migration experience
• PMP certification / Scrum certification
• Execution experience with Agile methodology
• Fluency in another European language (French, Spanish, German, Italian): Ideally a French speaker

Benefits

• Health & wellness programs
• Charitable Gift Contribution Program