Senior Consultant, CRM

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a consultant on our implementation and post-implementation teams. You will leverage next-generation technology, including AI, to help customers optimize their CRM systems. This remote, full-time role requires strong consulting experience in life sciences and excellent communication skills. You will lead workshops, develop solutions, and mentor junior team members. Veeva offers competitive compensation, benefits, and a flexible work environment.

Requirements

• 7+ years of demonstrated consulting or equivalent experience
• Industry experience in Life Sciences, Healthcare or CRM
• Proven track record meeting with senior management and executives as a subject matter expert
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Strong presentation and solution design skills
• Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%

Responsibilities

• Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Develop and leverage expertise in our Vault platform
• Plan, Manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project workstreams
• Create project deliverables and standards (e.g., including process standards)
• Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities
• Mentor and develop junior team members to help facilitate a growing and collaborative team environment

Preferred Qualifications

Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program