Senior Consultant - Pharmacovigilance/Safety Systems Implementation

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Senior Consultant – Safety & PV SME. This remote, full-time role involves leading the implementation of Vault Safety for life sciences customers. You will define business processes, manage project teams, and guide customers through implementation programs. The position requires extensive experience in Drug Safety and Pharmacovigilance, along with proven project management skills. Veeva offers a competitive salary, comprehensive benefits, and a flexible work environment.

Requirements

• 8+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
• Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, and/or other GxP software solutions for PV such as Oracle, Empirica, Commonwealth, or RxLogix solutions
• Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
• Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
• Ability to quickly understand customer requirements and create corresponding solution designs
• Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
• Proven experience defining global business processes for safety
• Good understanding of global regulations and related business processes
• Excellent verbal and written communication skills
• Ability to thrive in an ambiguous / start-up environment as the business develops and scales
• Ability to travel up to 50%
• Qualified candidates must be legally authorized to be employed in the United States

Responsibilities

• Lead life sciences customers in the rapid configuration and implementation of Vault Safety
• Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization
• Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
• Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
• Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
• Mentor project team and junior consultants
• Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement lifecycle
• Assist presales/sales teams in defining scope, cost, and estimations

Preferred Qualifications

• Life Science, computer science, or related degree
• Hands-on implementation experience with safety databases like ARISg or ARGUS
• SaaS/Cloud experience
• Experience in demonstrating software applications in product pre-sales
• Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL, RTP NC)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program