Summary
Join Root16, a company prioritizing its people and clients, where success is built on true partnerships and tackling challenges head-on. We're seeking individuals who are smart, honest, genuine, and take pride in their work. We offer a collaborative, flexible remote or hybrid work environment with numerous benefits. We invest in employee growth and provide opportunities for professional development. If you're a technologist, customer engagement enthusiast, and problem-solver, we encourage you to apply.
Requirements
- Minimum 3+ yearsβ experience leading and/or working in software implementations
- Experience with Microsoft technologies in a professional services environment
- At least 1 year of experience leading project teams, either formally or informally with budget management responsibilities
- Exposure to Microsoft Dynamics CRM (D365), and/or other CRM applications
- Agile product implementation
- Background in one or more of the following Microsoft products: Dynamics 365 Sales, Marketing, Customer Service, Portals or Customer Insights
- Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the PowerPlatform stack
Responsibilities
- Develop and maintain client relationships, building trust and gaining knowledge of ongoing needs and challenges within client organizations
- Provide leadership for project teams, providing unparalleled satisfaction and results driven outcomes for our clients
- Create and manage project timelines to ensure on-time and on-budget delivery
- Lead requirements gathering, estimate development and deliverable completion specific to project requirements
- Lead and participate in design and architecture sessions with clients, identifying areas to drive transformation and innovation at medium/large client organizations
- Install, configure, deploy, customize and test Root16 solutions for assigned clients
- Train and educate clients on our process and deliverables, helping to drive adoption and overall client success
- Stay current on industry technology trends through self-study and training, sharing knowledge gains internally and externally via internal sessions, blog posts, and social media
Benefits
- Collaborative environment without politics, micro-management or burdensome tools and processes
- Remote or hybrid, flexible work environment with social events
- Empowerment to make your mark
- Growth defined by experiences, not tenure or rank
- Invest in Your Nest benefit to upgrade home office
- Wellness benefit for gym membership or exercise equipment
- Learning allowance for classes, training or personal pursuit
- Industry leading PTO, 12 paid holidays, birthday off and summer hours
- Monthly cell phone / internet allowance
- Excellent medical, vision and dental benefits plus 401k with company match
- Education, certifications and training
- Casual dress
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