10up is hiring a
Senior Content Designer in Worldwide

Summary

The job is for a Senior Content Designer at 10up, a remote digital agency. The role involves leading content design on enterprise-level projects, collaborating with various teams, and demonstrating the impact of content design. The candidate should have at least 3 years of experience in a fast-paced digital agency environment, strong communication skills, and experience in content modeling, information architecture, and user experience work.

Requirements

• You have at least 3+ years experience working in a fast-paced, digital agency environment across multiple work groups, and with multiple concurrent projects
• You are comfortable contributing to the process from planning, synthesis, and application
• You have strong communication (written and verbal), active listening, and problem-solving skills
• You have demonstrable experience in content modeling, information architecture, and content analysis at an enterprise level
• You have some experience with aspects of UX work and execution- including defining user personas, user flows and wireframes
• You can share a portfolio of work across multiple UX and Content deliverables, and have the ability to articulate what made it successful (or not)

Responsibilities

• Provide bespoke UX content design, strategy, research, testing, and deliverables (e.g. content audits, IA, taxonomies, content models, etc.) across 2-4 projects at a time - including editorial and experiential elements
• Co-lead workshops and discussions with peers and stakeholders, ensuring alignment around actionable business goals and validated user insights
• Lead content operations and editorial strategy through activities including onboarding content contributors, content guides, message architecture, etc. Understand web writing best practices and be ready to help with copywriting and editing
• Work to be part of a team that builds long-term, and highly productive working relationships across disciplines at 10up and with our clients
• Demonstrate content design’s impact by educating peers and stakeholders on the purpose and value of proposed content work, and communicating rationale for content decisions

Benefits

• Multiple paid time off programs, including accrued PTO, parental leave, bereavement leave, and company holidays – including an all-company break from Christmas Eve to New Years Day
• Health, dental, and life insurance programs (available for United States team members)
• Retirement contribution programs (currently available in the U.S. and U.K.)
• Flexible and alternate schedule programs - including options for 4-day work week (Monday-Thursday) configurations
• $3,000 USD accrued annually in professional development budget for you to spend on conferences, training, or to buy back time for programs like independent study
• Global Company summits – opportunities to meet, socialize and learn with fellow 10uppers in person at remarkable destinations
• An end-of-year all-hands bonus program, along with smaller opportunities for recognition throughout the year