Senior Content Designer

Facet
Summary
Join Facet, a rapidly growing fintech company, as a Content Designer and play a crucial role in shaping the user experience of our products. You will craft engaging, jargon-free content, collaborating with product managers, designers, and engineers. Responsibilities include creating content across various platforms, developing style guides, conducting user research, and ensuring content adheres to regulations. This role requires 7+ years of experience in a similar role, advanced understanding of UX principles, and proficiency in design tools. Facet offers a competitive salary, bonus, equity, flexible PTO, comprehensive benefits, and professional development opportunities. Work from anywhere in the US.
Requirements
- Online portfolio of UX writing samples required for consideration
- 7+ years of experience as a Content Designer, UX Writer, Content Strategist, or similar role, with a proven track record of creating performant, user-centered content
- Advanced understanding of UX principles and best practices
- Proven experience conducting user research and applying diverse research methodologies, including A/B and multivariate testing, to inform content decisions
- Advanced experience with design tools such as Figma, Sketch, or Adobe XD required
- Exceptional writing, editing, and proofreading skills, with a keen eye for detail
- Experience working in a collaborative, cross-functional environment
- Excellent communication, presentation, and interpersonal skills
Responsibilities
- Create content that is free of industry jargon, concise, user-friendly, and performant for a variety of digital products and platforms, including web and mobile applications, for both internal and external audiences
- Collaborate closely with designers, product managers, and engineers throughout the entire product development lifecycle, from ideation to launch and iteration
- Develop and maintain a content style guide and voice and tone guidelines for Facet's products, ensuring consistency across all touchpoints and alignment with overall brand guidelines
- Engage in rapid experimentation and testing, utilizing both quantitative and qualitative research methods to validate and refine content
- Transform user insights into effective and engaging content solutions
- Write and edit a wide range of content, including microcopy, user interface text, onboarding flows, help documentation, FAQs, transactional emails, error messages, and in-app notifications
- Contribute to the development of marketing materials, such as website copy, blog posts, and social media content, as needed
- Work closely with legal and compliance teams to ensure content adheres to industry regulations and guidelines
- Present your work to stakeholders and effectively communicate your design decisions
Preferred Qualifications
Experience in the Financial industry is a plus
Benefits
- $130,000 - $150,000 annual salary + Bonus + Equity determined by the experience, knowledge, skills, and abilities of the applicant
- Flexible PTO
- Medical, dental, and vision insurance
- 401(k) with employer match
- Short and long term disability coverage (paid by Facet)
- Life insurance options
- Paid parental leave
- Annual reimbursement allocation for certifications and ongoing education
- Work from anywhere in the US