Senior Content Designer

Summary

Join Version 1, a leading technology services company, as a Content Designer and contribute to creating user-friendly services for our public sector clients. You will collaborate with agile teams, including user researchers, service designers, and interaction designers, to improve user journeys and content quality. This contract role requires recent GDS experience and immediate availability. Leverage your expertise in agile methodologies, stakeholder management, strategic thinking, and user-centered design to deliver exceptional results. You will utilize your skills in prototyping and accessibility to create impactful content. Version 1 offers a comprehensive benefits package, including profit sharing, career progression opportunities, flexible/remote work options, financial wellbeing initiatives, employee wellbeing programs, generous leave policies, and educational assistance.

Requirements

• Understand agile methodology and how to apply agile ways of working to designing content
• Make sure the team has awareness of each other’s work and how it relates to the objectives and user needs
• Work in a fast-paced environment, using iterative and flexible approaches to deliver outcomes rapidly
• Use platforms (eg JIRA) and tools (eg Heroku) to manage and communicate your work to others
• Identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships
• Represent the user to these groups and using evidence to build consensus to deliver the best outcome
• Understand strategies and policies, providing guidance to others on working to deliver the policy intent and the strategic vision
• Evaluate current strategies to ensure the policy, organisation and user requirements are being met and exceeded where possible
• Identify tasks that will provide insight into a problem
• Formulate hypotheses and make decisions based on user research findings and data
• Translate user stories into content that meets users’ needs and propose suitable designs
• Use quantitative and qualitative data about users to turn user insights into outcomes
• Make complex language and processes easy to understand, presenting the right information in a format that users need
• Write, edit and publish digital content
• Make content accessible to all
• Understand government accessibility requirements and can design content that works with common assistive technologies
• Bring user research findings into your design work and how to work collaboratively with researchers, designers and developers to visualise content in context
• Understand the value of using different prototyping techniques and how to select the best option for different audiences and outcomes
• Have recent GDS experience
• Be available to start in the next 2 weeks or very close to

Responsibilities

• Work with organisations to understand their goals, working with them to improve user journeys, content quality, and the service to deliver
• Work closely with other disciplines within agile delivery teams, in particular user researchers, service designers, and interaction designs, as well as influential stakeholders such as service owners and policy teams

Benefits

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more
• Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes