Senior Coordinator, Peer to Peer Programs

Summary

Join Autism Speaks as a Senior Coordinator of Peer-to-Peer Programs and support the strategic and operational plan for our TeamUp national endurance fundraising program. This remote position, ideally located in Florida, will drive revenue growth, enhance participant experience, and ensure seamless program execution. You will partner with the Manager, Peer-to-Peer Programs, to achieve fundraising goals, cultivate participant relationships, monitor performance, and utilize fundraising systems like StratusLive, TeamRaiser, and Tatango. Responsibilities include leading social media efforts, implementing incentive programs, troubleshooting issues, and collaborating with internal teams. This role requires a Bachelor’s degree or equivalent experience, 3+ years of relevant experience in peer-to-peer fundraising, and excellent communication and project management skills.

Requirements

• Bachelor’s degree, or equivalent experience
• 3+ years relevant experience with proven track record; strong background in peer- to-peer fundraising
• Knowledgeable of fundraising systems and software, preferably Blackbaud Luminate and Stratus Live
• Excellent communication skills (oral and written), as well as strong presentation skills
• Excellent project-management skills
• Critical thinking skills to identify issues, concerns and problems and develop solutions which can be implemented
• Proficiency with Office 365 (intermediate level)
• Database skillset (Stratus Live preferred)
• Clearly articulated passion for mission
• Flexibility to work nights and weekends
• Flexibility to travel (approx. 20%)
• Ability to diplomatically engage with a variety of personalities in a positive manner
• Ability to work independently with good decision-making and problem-solving skills
• Building Collaborative Relationships
• Professional Behavior
• Results Driven
• Customer Orientation
• Flexibility

Responsibilities

• Support the Manager, Peer-to-Peer Programs to drive daily operations and execution of the strategic fundraising plan for Autism Speaks’ TeamUp program and other P2P initiatives
• Partner with the Manager, Peer to Peer programs to drive performance and support the program in meeting or exceeding established revenue and participation goals by identifying opportunities, optimizing engagement strategies, and executing effective fundraising tactics
• Cultivate relationships with fundraising participants and teams through calls, emails, virtual meetings, and social media to enhance the participant experience and increase fundraising
• Monitor performance against revenue and participation goals; create and share reports to track progress and identify opportunities for growth
• Serve as the platform power user in fundraising systems including StratusLive, TeamRaiser, and Tatango
• With direction from Manager, oversee program timelines, communications, and engagement tools to recruit, train, and motivate participants to increase program revenue
• Lead social media efforts to increase program visibility, community engagement, and fundraising performance
• Support the implementation of the fundraising incentive program and app-based fundraising and activity challenges
• Proactively identify and troubleshoot issues affecting participant experience or program performance
• Collaborate with internal teams, including marketing, digital, web, and donor support, to ensure consistent messaging and operational efficiency
• Manage all vanity email inboxes and provide best-in-class customer service

Benefits

• Competitive compensation, benefit and vacation package
• Flex work hours
• Weekly training sessions
• Tuition reimbursement
• Summer bonus Fridays
• Creative, innovative, collaborative, inclusive, kind and fun work environment