Senior Corporate Counsel, Partner Programs Support

Summary

Join ServiceNow's growing Legal team as a Senior Corporate Counsel, supporting the Global Partnerships and Channel organization. This full-time, remote position focuses on supporting the public sector distribution partner program, reviewing and negotiating complex enterprise customer agreements, collaborating with various business units, improving legal processes, and providing counsel to internal customers. The role requires supporting partner transactions, ensuring compliance with ServiceNow's policies, and working closely with sales and sales support. This is a great opportunity to work on cutting-edge issues in a fast-paced environment and contribute to a collaborative and inclusive work environment.

Requirements

• Undergraduate degree and law degree from an accredited law schools
• Active membership in at least one U.S. State bar
• At least 10 years’ relevant experience at a major law firm and/or in-house, including commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization
• Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations
• Exceptional critical thinking abilities, strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment
• Excellent verbal and written communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts
• Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach
• Proficient drafting and legal technical skills, with keen attention to detail
• Firm understanding of revenue recognition principals

Responsibilities

• Support our growing public sector distribution partner program and partner distribution transactions to resellers and managed service providers
• Review and negotiate complex enterprise customer subscription software sales and partner agreements that are consistent with ServiceNow’s policies, including those for risk tolerance, while working collaboratively with the business team, including various executives
• Collaborate with finance, sales operations, deal desk, product operations, support, privacy, security and other business units at all levels throughout the organization to ensure that policies and agreements adequately protect ServiceNow’s interests
• Support the continuous improvement of standard forms of agreement and legal processes
• Be a trusted business partner providing timely, thoughtful and helpful responses to requests from internal customers
• Support other partner transactions in the areas of resale, managed service providers, and professional services
• Counsel internal customers regarding company policies, legal issues, and risk tolerance

Preferred Qualifications

Experience with distribution partner models in US Fed/SLED sector is required, other experience working with international distribution partner models is a plus

Benefits

• We provide competitive compensation, generous benefits and a professional atmosphere
• This is a very collaborative and inclusive work environment where individuals strong on aptitude and enthusiasm will have an opportunity to continue to grow their professional careers and work with some of the most advanced technology and talented developers in the business
• This is a full-time, remote position