The Stevie Awards is hiring a
Senior Customer Care Engineer
The Stevie Awards
π΅ $70k-$120k
πRemote - Turkey
Please let The Stevie Awards know you found this job on JobsCollider. Thanks! π
Summary
The job is for a Senior Customer Care Engineer in a globally expanding software technology company that allows remote work. The role involves developing relationships with customers, communicating customer requests to relevant departments, providing first point of contact for all client inquiries, support requests, and issue resolution, becoming an expert in all products, promoting process and quality improvements, and providing application support for the company's products.
Requirements
- University degree in a related field (Preferably Computer Programs, Mathematics, Electrical, and Electronics or Computer Engineering)
- Min. 5 years of working experience
Responsibilities
- Developing relationships with customers
- Answering customer questions via e-mail, phone and helpdesk application
- Communicating requests which comes through customers to the relevant departments
- Providing the first point of contact for all client inquiries, support requests, and issue resolution
Preferred Qualifications
- Experience in the digital and marketing tech environment is preferable
- Willingness to works shift pattern essential and occasionally work weekends
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- π°~$150k-$175kπIndia
- π°~$150k-$190kπUnited States
- π°~$144k-$185kπCanada
- π°~$177k-$266kπUnited States
- π°~$48k-$59kπNew Zealand
- π°~$48k-$59kπNew Zealand
- π°$126k-$180kπWorldwide
- π°$200k-$399kπWorldwide
- π°$150k-$165kπWorldwide
Please let The Stevie Awards know you found this job on JobsCollider. Thanks! π