Remote Senior Customer Success Manager

Summary

Join Enterpret, a company unlocking impactful customer feedback data for businesses, as a Customer Success professional to drive positive business outcomes and provide value beyond product capabilities.

Requirements

• Have a strong sense of ownership and a desire to make an impact at an early stage startup
• Be eager to learn and raise their hand to solve hard problems
• Be excited about working on cutting edge AI applications to solve problems for the best companies in the world
• Be excited to meet our customers in person

Responsibilities

• Drive positive business outcomes for our customers
• Provide value to our customers that goes above and beyond what is currently possible within the product itself
• Own a full book of business from onboarding through activation and upsell
• Be an advocate for our customers so that our product+engineering teams continue to build the right products for them

Benefits

• Autonomy and ownership of an early-stage startup!
• Highly competitive compensation and early-stage startup equity
• Medical, Dental, and Vision Insurance
• Generous vacation policy
• Maternity and Paternity leaves