Senior Data Analyst

Summary

Join SevenRooms Data & Analytics team as a Senior Data Analyst to develop data products, machine learning models, and business intelligence solutions. Collaborate with Sales and Marketing teams to design and optimize data solutions for data-driven decision-making. Develop and maintain scalable data products, conduct in-depth analyses, and build machine learning models. Translate complex data into actionable intelligence and present findings to key decision-makers. Lead the execution of business intelligence, machine learning, and analytics projects, acting as a technical expert and strategic thought partner. Report to the Manager of Data & Analytics and be a core member of the Data & Analytics Team.

Requirements

• 3-5+ years of experience working with complex, structured, and unstructured datasets related to business outcomes (Bookings, Renewals, Upsells, Customer Engagement, etc.)
• Strong analytical skills along with creativity and curiosity to dive into data for comprehensive understanding
• Along with a desire to present data analytics and build engaging presentations to share with the business
• SQL expertise along with cloud Business Intelligence tools (e.g. Looker, Tableau, Data Studio, etc.)
• You can effectively communicate complex data concepts so they are understandable, consumable, and/or actionable by variable audiences
• You’re able to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems
• You’re able to facilitate cross-organizational collaboration to drive actionable and measurable results

Responsibilities

• Partner closely with members of the Data, Engineering, Revenue Operations, Finance, Marketing and Sales leadership Teams
• Create innovative ways to share data and insights back to the business
• Identify critical operational questions that can be answered through new data insights
• Help design initiatives, metrics, and impactful projects
• Own and improve KPI reporting to measure business initiatives, customer engagement, and customer retention
• Combine data from disparate data sources into scalable models while maintaining accuracy in deliverables
• Investigate, troubleshoot, and solve data quality issues
• Develop and maintain ML models related to sales prioritization and efficiency
• These would include traditional ML modeling techniques as well as GenAI solutions
• Compile analytics into reporting & visualizations that empower our GTM Teams to make educated, data-driven decisions
• Lead the development and documentation of organizational data assets and definitions
• Become a subject matter expert on everything related to our SevenRooms business teams and business initiatives
• Through training and close collaboration with multiple teams to identify key areas of improvement based on various data sources
• Support incoming business requests, compile root cause analyses and solve common issues at the source
• Drive advanced analyses to identify underlying business and product trends and provide strategic recommendations

Preferred Qualifications

Understanding of cloud data warehousing and ETL/ELT techniques

Benefits

• A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh
• Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. The salary range for this role is $120,000-$140,000
• This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Wellhub, Spring Health, and Carrot
• Employee programs: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure
• Learning and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie’s Choice