Senior Data Operations Manager

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Senior Data Operations Manager. You will drive GTM team success by leading market mapping and implementing data hygiene practices. This role demands close collaboration with various teams to ensure a valuable Salesforce database. You'll be responsible for large-scale data projects, CRM improvements, data analysis, and staying updated on industry best practices. The position requires extensive experience in B2B SaaS and advanced Salesforce expertise. Samsara offers a competitive compensation package and flexible working arrangements.

Requirements

• 8+ years of hands-on experience in Sales Operations, Revenue Operations, Marketing Operations or Database Management at a B2B SaaS tech company
• Exhibit a strong bias for action, driven by execution and progress, while maintaining a strategic, long-term perspective
• Advanced expertise in Salesforce, including advanced report building, data management, and ensuring data integrity through efficient loading and hygiene practices
• Experience leveraging multiple data enrichment sources (ZoomInfo, Dun & Bradstreet, Leadspace, Lusha, Clay, Apollo, etc.) and data management tools (Cloudingo, Validity, GConnector, etc.)
• Passionate about leveraging technology to drive innovation and efficiency
• Highly organized with exceptional attention to detail
• Ability to evaluate and prioritize initiatives based upon context and expected ROI
• Strong written and verbal communication skills and great collaborator with cross-functional teams

Responsibilities

• Complete large scale data sourcing, enrichment, and validation projects using a variety of tools and creative techniques to expand the capture of Samsara’s global TAM (total addressable market) within the CRM
• Take charge of improving and maintaining our CRM's account hierarchy, industry standardization, and duplicate management processes. This includes managing the source of truth designation, related technology and data vendors, and executing data updates to maintain clean CRM data
• Run analysis on the health of the CRM, changes over time, and identify areas for further improvement and automation
• Stay informed on industry best practices, data vendors and technology to champion advancements in CRM data quality and usability at Samsara. Leverage your experience and knowledge to establish yourself as a thought leader in enhancing CRM data for Sales and Marketing use
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Tackled and solved CRM account hierarchy and duplicate management at scale for B2B organizations previously
• Proficiency with SQL and writing scripts to pull and process data at scale. Experience with Databricks is a plus
• Completed global market mapping initiatives prior inclusive of public and private sector entities

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund