Senior Deal Desk Operations Associate

Summary

Join Deel, a rapidly growing SaaS company, as a Senior Deal Desk Operations Associate, PEO. You will play a pivotal role in scaling Deel’s PEO business by acting as a trusted partner to Solution Consulting and Sales teams. This role focuses on pre-sales operational execution, removing friction from the deal lifecycle, driving better internal alignment, and enabling front-line teams to move faster and close with accuracy. You will streamline and own high-touch processes like spend analysis, ROI documentation, census file validation, and RFP coordination, bringing operational rigor and strategic insight to every PEO deal. This is a unique opportunity to support a high-growth motion at Deel and directly impact customer experience, revenue growth, and scalability. Deel offers a dynamic and inclusive work culture, with opportunities for career advancement and meaningful impact.

Requirements

• Thrive in a fast-paced, evolving environment and love rolling up your sleeves to drive clarity in ambiguity
• Have strong ownership and accountability—you don’t wait for others to solve a problem you’ve spotted
• Bring structure and attention to detail while also moving fast and learning on the fly
• Excel in communication and cross-functional collaboration—you keep teams informed and aligned
• Enjoy improving and simplifying processes while reducing operational risk
• Are passionate about improving the client experience through operational excellence
• 3–5 years of experience in Operations, Implementation Support, or similar roles supporting pre-sales or GTM motions
• Experience working with Salesforce, CPQ tools (e.g., DealHub), and Google Workspace
• Analytical mindset and comfort with Excel/Sheets for spend analysis and data reconciliation
• Background managing RFP workflows, documentation validation, or compliance-sensitive deliverables
• Experience supporting field teams or customer-facing teams with structured, high-quality execution

Responsibilities

• Support day-to-day PEO deal operations, ensuring efficient and accurate execution of manual tasks like census file prep, spend comparisons, employee import validations, and ROI documentation
• Partner closely with PEO Solution Consultants and Sales to accelerate high-quality deals through improved processes, reduced manual touchpoints, and better documentation
• Own operational workflows for RFP coordination, spend tracking, and Workers’ Comp submissions across multiple systems (Salesforce, DealHub, Google Sheets)
• Monitor and improve pre-sales documentation quality and ensure handoffs between sales and onboarding are clean and efficient
• Surface operational blockers and lead initiatives to reduce reliance on spreadsheets and email by helping implement automation and system improvements across the Quote-to-Cash lifecycle
• Collaborate with Sales, Pricing, Product, Legal and Billing teams to align on policies, system enhancements, and scalable processes
• Assist in building and refining tooling that supports repeatable, compliant, and fast-moving PEO deal cycles

Preferred Qualifications

Familiarity with PEO, benefits, HR tech, or payroll operations is a strong plus

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access