Senior DevOps Site Reliability Engineer

Summary

Join Housecall Pro, a fintech company, as a talented and experienced SRE Engineer. You will collaborate with software engineering teams, focusing on infrastructure, observability, security, and stability of Ruby on Rails applications on AWS. Responsibilities include ensuring high availability, designing scalable cloud infrastructure, automating processes, optimizing resources, and working with developers on deployments. You will triage alerts and resolve issues. Housecall Pro offers a remote work environment, flexible hours, self-managed PTO, and a MacBook or PC with a setup fee. The company values innovation and offers a defined career path.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience
• 4+ years of experience in Software Engineering, SRE, and/or DevOps roles
• 2 + years of experience working with Amazon Web Services (AWS)
• Proficiency with Ruby and experience supporting Ruby on Rails applications in a production environment
• Familiarity with Application Performance Monitoring (APM) tooling such as Datadog or New Relic
• Working knowledge of Infrastructure as Code (IaC) tools such as Terraform
• Strong understanding of containerization and orchestration technologies such as Docker, and Kubernetes
• Outstanding communication and collaboration abilities, capable of leading cross-functional teams and eager to take ownership of technical challenges

Responsibilities

• Engage with engineers to provide support on projects related to infrastructure, observability, security, and stability
• Ensure high availability and reliability of our Ruby on Rails applications through effective monitoring, proactive incident response, and system optimization using tools such as Datadog and Cloudwatch
• Design, implement, and manage scalable and secure cloud infrastructure on AWS
• Automate deployment, monitoring, and maintenance processes to improve system reliability and performance
• Optimize application and cloud resources to ensure cost-effectiveness and scalability
• Work closely with developers to safely deploy changes in a production environment, joining calls, providing guidance, and coaching best practices
• Triage and route alerts to the appropriate teams, helping them resolve infrastructure and application issues promptly

Benefits

• Remote environment totally built to make you feel that we are all together in one space without leaving your home office!
• Self Managed PTO - Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• Flexible work hours - We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• Newest MacBook (or PC if you prefer!) + Setup Fee ($500 ) - What is an engineer without the right tools right? Here in HCP, you can choose your computer and set up your home office!