Senior Director, Account Management

Summary

Join Bustle Digital Group as a Consultant, Senior Director, Account Manager for a contract position covering maternity leave. This client-facing role involves managing post-sale production for media and custom content campaigns in the East Coast and Midwest. You will be responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met, acting as a customer advocate, and liaising between teams. The ideal candidate has a strong background in post-sale client success, branded content production, and media execution, and is able to independently manage multiple elements of the campaign. This is a 1099 independent contractor position requiring 4 days per week (Tuesday-Friday preferred) with EST hours and access to the NYC office.

Requirements

• 7-10 years advertising, agency, and/or publisher-direct experience
• Available to work EST hours + 4x days per week
• Strong track record in client service
• Branded content (e.g., video, articles, social, influencer, events) and media execution experience is essential
• Strong attention to detail
• Highly organized and the ability to multitask

Responsibilities

• Provide best-in-class service by producing active programs independently, overseeing multiple elements, and acting as the primary contact for clients post-sale
• Understand all sold campaign elements & strategies to deliver on client campaign objectives
• Responsible for creating and maintaining all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work documents, and additional campaign trackers)
• Coordinate with third-party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live
• Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint
• Work closely with internal BDG Creative Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, Instagram stories, influencer activations, video and photo shoots to name a few
• Use project management software ( Monday.com ) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
• Partner with Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
• Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks

Preferred Qualifications

Proficiency with Keynote, Excel, Google, Monday.com