Senior Director, Employee Experience

Summary

Join WorkMoney, Inc. as their Senior Director of Employee Experience and build a best-in-class employee experience. You will design and implement learning and development programs, operationalize equity initiatives, and foster a positive organizational culture. Responsibilities include developing and implementing strategies for employee engagement, leading the annual staff retreat, and managing a team. You will partner with People Operations on various tasks, such as onboarding and managing the tech stack. This is a remote, full-time position with a starting salary range of $165,000-$185,000 annually. WorkMoney is a growing organization committed to economic empowerment and financial security.

Requirements

• Mission & Values Alignment. You are inspired by the WorkMoney mission and are passionate about advancing economic fairness and opportunity
• Learning & Development Experience and Skills. You bring knowledge about effective adult learning strategies and have experience developing and managing learning and developing programming within an organizational context
• You understand how learning and development should be incorporated into the employment lifecycle, from onboarding to offboarding
• You can operate at the strategic and operational level, both developing learning and development strategies and designing and leading trainings, workshops and other learning experiences
• Operationalizing Equity. You have experience developing change management strategies and operationalizing equity throughout an institution
• You can demonstrate a track record of successfully deepening the skills and practices of individuals and teams
• You have a track record of building and maintaining a positive, equitable organizational culture in a dynamic environment and coaching and mentoring teams and staff on equity skills and practice
• Strategic Thinking & Judgment. You have experience working effectively in ambiguous, fast–paced, highly dynamic environments
• You use strong strategic and analytical thinking skills to identify and address root causes and improve opaque organizational systems and processes
• Project Management & Organizational Skills. You have the skills required to naturally and effectively translate concepts into actionable plans and ensure clear communication of goals, responsibilities, and deadlines
• Communication & Relationship Building. You have a demonstrated track record of building relationships that support individual and collective ability to grow, thrive, and work effectively together
• You have a history of developing high-trust relationships across position and identity
• You have experience designing and facilitating inclusive and impactful staff engagements, modeling openness, direct communication, and active listening skills

Responsibilities

• In partnership with our CAO, envision, build and manage learning and development programming that aligns with organizational and personnel needs
• This will include creating a comprehensive curriculum that employees can participate in throughout the employee lifecycle and collaborating with leaders across the organization to craft impactful courses
• Develop and implement strategies to incorporate learning and development into staff engagements, to include team meetings, all hands meetings, lunch and learns, and retreats
• In partnership with the people operations team, manage the performance review and development plan process, providing education and guidance to people managers on best practices
• Co-develop mechanisms to track and report on the efficacy of learning and development strategies and make adjustments as needed
• Develop and implement plans to operationalize JustBe throughout the organization including embedding equity into all parts of the employee experience life cycle
• Launch organizational educational initiatives and engagements on JustBE, including cultural competency trainings for a variety of audiences and the creation of affinity groups
• Lead the employee wellbeing workgroup meetings and serve as a strategic thought partner to the group as they select JustBe and employee wellbeing educational content, initiatives, and programming
• Develop mechanisms to track and report on the efficacy of our transformation strategies and make adjustments as needed
• Develop and implement strategies to ensure a people-centric high-performing organizational culture and community
• Build authentic and enduring relationships with staff throughout the organization and act as a “go to” person for staff questions and concerns regarding professional development
• Conceptualize and execute fun monthly employee engagement activities to promote cross-functional team building and a people-centric work environment
• Cultivate opportunities to celebrate and honor our multicultural workforce
• This will include hosting heritage month activities and composing monthly cultural celebration newsletters to educate the team on the relevant holidays and events
• Lead the logistics and planning for the organization’s annual all staff retreat, including team building activities
• Design employee engagement surveys and mechanisms to track and report on results
• Develop and implement strategies to address highlighted organizational challenges
• Facilitate labor management committee meetings, actively participate as a committee member, and support the resolution of issues bargaining unit members may raise
• Recruit, hire, and manage employee experience staff
• Provide coaching and support to team members around professional development, JustBE, and employee engagement
• When needed provide support for People Operations including facilitating employee onboarding, developing organizational communications, and managing the people operations tech stack (e.g. Workable, Lattice, PEO)

Benefits

• We fully cover the premiums for medical, dental, and vision insurance
• Our retirement plan includes up to a 6% employer match for IRA contributions and we contribute toward your student debt repayment
• You'll enjoy five weeks of paid vacation each year, alongside generous paid family and medical leaves
• To further enhance your work experience, we offer stipends for remote work expenses, professional development and cell/internet data usage