Senior Director of User Experience, Growth

Summary

Join HubSpot as a UX leader to shape the future of its Growth Platform experiences. Lead and scale a team of designers and researchers, driving the strategy and execution of customer onboarding, engagement, and growth. Set the design strategy for platform experiences, including onboarding, notifications, and upgrades. Lead UX for key product-led growth (PLG) systems. Build a cohesive platform design narrative. Collaborate with UX, PM, and Engineering leaders. Coach and develop a high-performing design team. Advocate for quality and consistency using the design system and product architecture framework. This is a highly visible role impacting HubSpot's long-term growth, offering the chance to influence product adoption, retention, and expansion.

Requirements

• A UX leader with a strong point of view on quality and the ability to inspire teams to achieve it
• Experience building and scaling platform and PLG design systems in complex, multi-surface environments
• A design-first mindset grounded in deep collaboration with engineers and product managers
• The ability to build, coach, and retain high-performing teams and foster growth in both ICs and managers
• Strong judgment in how to balance near-term impact with long-term product health
• A record of delivering elegant, system-oriented design work that drives both customer success and business outcomes
• A strong storyteller who can influence at the executive level and build alignment across teams

Responsibilities

• Setting the design strategy for HubSpot’s platform experiences including onboarding and account configuration, notifications and ongoing engagement, trials, and upgrades
• Leading UX for key product-led growth (PLG) systems including activation journeys, conversion points, product education, and pricing experiences
• Building a cohesive platform design narrative that connects core product foundations with the onboarding and upgrade experience
• Collaborating closely with UX, PM, and Engineering leaders across Platform, Growth, and Core Hubs to scale a unified customer experience
• Coaching and developing a strong team of ICs and managers while fostering a high-performance, craft-focused design culture
• Advocating for quality and consistency across the experience by leveraging and evolving Trellis, our design system, and Skymap, our product architecture framework

Benefits

• Cash compensation range: 280,000 - 448,000 USD USD Annually
• This cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles
• In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
• Some roles may also be eligible for overtime pay