Senior Director, Machine Learning Science

Summary

Join Glassdoor as a Senior Director of Machine Learning Science to lead the machine learning strategy, overseeing the machine learning science function, and managing a team of data scientists and ML scientists. Partner with Product and Engineering leadership to leverage ML for maximum business impact. Evangelize a culture of experimentation and act as a trusted advisor on machine learning and AI, particularly recommender systems. Own key ML initiative metrics and advocate for improvements in the tech ecosystem. This role requires 12+ years of experience in machine learning/algorithmic development, expertise in recommender systems and GenAI, and strong analytical and strategic skills. Glassdoor offers a competitive salary ($224,800 - $351,300), annual bonus (25%), generous RSUs, comprehensive health and wellness benefits, paid time off, and a flexible work environment.

Requirements

• A commitment to add to our culture of DEI
• 12+ years with machine learning/algorithmic development and related analytics, ideally with a depth of experience in recommender systems
• Strong expertise deploying GenAI experiences for consumers/internal stakeholders
• Demonstrated operational/execution excellence and ability to think strategically while managing with a sense of urgency through ambiguity
• Ability to establish strong working relationships between the executives, Product and Engineering leadership teams on key strategic applications of ML and AI
• Strong analytics orientation to understand usage patterns and identify the most impactful levers
• Strong bias towards action and ability to develop and drive a roadmap that delivers value at regular intervals along the way
• Strategic vision combined with ability to “roll up their sleeves” and translate into actionable parts
• Strong alignment with Glassdoor culture and values

Responsibilities

• Lead the machine learning strategy for Glassdoor, partnering with Product leadership to ensure ML is being leveraged in the areas of highest impact to the business
• Oversee machine learning science function responsible for managing all ML models in collaboration with ML Engineering and for serving as a center of excellence to empower teams across Glassdoor to adopt AI efficiently and effectively
• Lead a team of data scientists and ML scientists responsible for the full spectrum of insights to ML on key surfaces, ensuring the team has a deep understanding of user engagement patterns and is designing efficient solutions to grow engagement and retention
• Evangelize a culture of experimentation, building on a solid foundation of A/B testing continue optimizing for velocity of experiments
• Act as a trusted advisor and thought partner on topics related to machine learning and AI, with recommender systems as a core area of focus
• Advocate for improvements in our tech ecosystem to remove friction from ML development and increase speed to impact for the team
• Data & Analysis: Own metrics related to key ML initiatives, such as key recommender system surfaces, and ensure initiatives drive impact to those metrics

Benefits

• Base Salary Range*: $224,800.00 - $351,300.00
• Annual Bonus Target**: 25%
• Generous Restricted Stock Units (RSU)
• 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents
• Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave
• Open Paid Time Off policy, in addition to 15-20 paid company holidays/year
• 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services