Senior Director, Technical Product Management, Data

Summary

Join Upwork as the Senior Director of Technical Product Management (Data Platform) and lead the strategic vision and execution for Upwork’s open data ecosystem. Drive critical infrastructure investments empowering internal data consumers and fueling AI/ML innovation. Collaborate with engineering, analytics, and data science leaders to build scalable, trustworthy data systems. This highly visible role requires strong leadership, communication, and stakeholder alignment skills. Upwork offers a remote-first work environment and comprehensive benefits, including unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. The annual base salary range is $229,500—$320,000 USD, plus eligibility for bonuses and equity.

Requirements

• 10+ years in product management with 4+ years leading technical product teams, ideally in data platform or infrastructure roles
• Deep understanding of modern data technologies, including data lakes, batch/real-time pipelines, event streaming, and observability tooling
• Proven track record of building and scaling internal platforms that serve cross-functional teams and drive measurable business impact
• Experience partnering with AI/ML and data science teams to support experimentation, model development, and data reliability
• A strategic, outcome-oriented mindset with strong leadership, communication, and stakeholder alignment skills

Responsibilities

• Define and drive the strategic vision for Upwork’s internal data platform, aligning with company-wide priorities and influencing executive stakeholders
• Lead, mentor, and scale a high-performing team of product managers, setting direction across data infrastructure, governance, and internal tooling
• Partner with engineering, analytics, and AI/ML leaders to deliver reliable, secure, and scalable data systems — including event streaming, data lake architecture, and observability tools
• Champion a customer-first culture within the data platform team, surfacing and solving challenges that impact data reliability and access across business functions
• Establish and track clear product goals and outcomes, aligning product investments with organizational impact and long-term scalability
• Drive innovation and continuous improvement by fostering a culture of experimentation, psychological safety, and bold, future-focused thinking
• Communicate vision and progress with clarity, influencing cross-functional stakeholders and enabling efficient, async collaboration at scale

Benefits

• Comprehensive medical coverage for you and your family
• Unlimited PTO
• A 401(k) plan with matching
• 12 weeks of paid parental leave
• An Employee Stock Purchase Plan
• Annual bonus plan or sales incentive plan
• Long term equity incentive program